Senior IAM Governance, Lead Analyst

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Job Overview

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

The Role:

The Senior IAM Governance, Lead Analyst is a key role responsible for developing and enhancing the policies, standards, and governance for effective access management. This position focuses on the specialized domain of non-human identity and resource governance, ensuring the security and integrity of the firm's infrastructure systems and applications. The ideal candidate will drive the evolution of our IAM strategy by embedding controls, engaging with senior leadership on risk management, and aligning our security posture with industry-leading frameworks.

Responsibilities

• Define, maintain, and interpret information security standards for Identity and Access Management.
• Partner with architecture, engineering, and operations on emerging IAM capabilities and technologies to assess risks and enable governance.
• Identify, define, and create new governance controls to ensure compliance with security standards.
• Collaborate with technology and platform owners to embed controls directly into the environment for frictionless adoption.
• Define IAM standards and the key performance metrics used to measure their effectiveness.
• Define how the organization will securely enable emerging capabilities like artificial intelligence identities and Policy Based Access Controls (PBAC).
• Maintain and optimize existing governance processes, including procedures management, capacity management, and reporting.
• Evaluate the alignment of internal controls to cybersecurity frameworks (e.g., CRI, SOX, NIST) and develop actions to mature governance.
• Engage senior management with timely, accurate, and actionable reporting on existing risks, emerging trends, and areas of concern.
• Lead the Identity and Access Management team's engagement with internal and external auditors and examiners.
• Continuously monitor industry trends and engage with peer organizations to refine and inform the IAM governance strategy.
• Forge strong working relationships with security functions, product delivery teams, IT, risk management, and audit partners.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Qualifications

• 8+ years' experience with hands-on experience in non-human identity, privileged access, and resource management methodologies and a deep understanding of how they reduce risk.
• Conversant in global security regulations and recognized industry standards and frameworks (e.g., CRI, SOX, NIST).
• Demonstrated experience with Privileged Access Management (PAM) tools such as CyberArk, HashiCorp, or BeyondTrust.
• Proficiency with other key IAM technologies, including PING, Active Directory, and PlainID.
• Demonstrated experience in Agile project planning, execution, risk mitigation, and change management.
• Proven record of influencing stakeholders and strong relationship management skills.
• Excellent communication and presentation skills, with the ability to articulate data-driven plans.
• Strong analytical, problem-solving, and organizational skills with a track record of meeting milestones.
• A proactive approach with a focus on creative solutions and continuous improvement.
• Actively builds and cultivates strong connections and partnerships across businesses and regions to support diversity.

Education

• Bachelor’s Degree or equivalent work experience.
• Relevant information security certifications (e.g., CISSP, CISM, etc.) are highly preferred.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Information Security

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Time Type:

Full time

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Primary Location:

New Castle Delaware United States

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Primary Location Full Time Salary Range:

$156,160.00 - $234,240.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Mar 30, 2026

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.