SVP - Third-Party Management - Program Group Manager

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Job Overview

The Third-Party Management SVP is accountable to drive execution of Citi's TPM Program and support Head of Third-Party Management International, in ensuring effective management of third-party risks across the cluster, driving global transformation, and enhancing TPM practices. In addition, this role will also provide leadership and coverage for India TPM regime. Successful candidate will work closely with Cluster TPM Leads, business units, risk and control teams, and senior management to uphold the highest standards of risk governance and compliance.

This is a role within the Procurement and Third-Party Management (P&TPM) function and is responsible for procuring products and services for Citigroup and manages the risk associated with Citi's use of and reliance upon third party relationships, including outsourced arrangements, across all business lines and locations. P&TPM defines and oversees the implementation of policies and standards that provide controls to assess and manage risk related to Citi's third-party relationships and outsourcing arrangements. The goal of P&TPM is to support Citi's selection and management of third-parties capable of providing products and services in a safe and sound manner and at a reasonable cost and to manage the risk associated with third parties.

TPM INTERNATIONAL Transformation and Oversight:

• Lead Global Transformation Initiatives: Spearhead large-scale transformation efforts across TPM International, guiding initiatives from concept to successful implementation across 90+ countries. This includes defining requirements, securing necessary approvals from global teams and change management bodies, and overseeing project lifecycle.
• Drive Process Optimization & Automation: Proactively identify opportunities for process gaps, inefficiencies, and risks. Analyze these areas to develop and implement strategies for process enhancement and automation, collaborating with technology teams to build and integrate solutions.
• Ensure Regulatory Compliance & Remediation: Execute comprehensive remediation plans arising from regulatory and internal audit findings. This involves designing solutions, coordinating with stakeholders, and monitoring progress to effectively address compliance deficiencies.
• Stakeholder Engagement & Collaboration: Engage extensively with Subject Matter Experts (SMEs), business stakeholders, and second/third-line colleagues to gather requirements, discuss enhancements, and ensure alignment on transformation and automation initiatives.
• System Implementation & User Adoption: Partner with technology teams for the development and deployment of new modules or processes within existing systems. Coordinate user acceptance testing (UAT) with country TPM teams and other stakeholders, securing necessary user sign-offs and monitoring post-go-live performance.
• Risk Management & Continuous Improvement: Maintain a strong understanding of third-party risk management, associated compliance requirements, and audit validation processes. Continuously identify and implement improvements to de-risk TPM International operations.
• Reporting & Governance: Prepare and present regular, insightful updates and reports to senior management and governance forums on the progress of transformation, automation, and remediation plans

INDIA TPM Regulatory Compliance & Governance

• Act as the India TPRMC, ensuring compliance to local third-party and outsourcing regulations, and Citi's TPRM policies and standards.
• Administer the Country committee/forum as per charter and ensure that all discussions/actions are documented and communicated to all members.
• Responsible in maintaining country TPM procedure and ensure both Global policies and standards, and Local Regulation requirement are met. This includes overseeing and maintaining of local third-party inventory, and the end-to-end life cycle of TPM (not limited to onboarding assessment, continuous monitoring, termination process).
• Oversee internal and external audits, ensuring timely issue resolutions and proactive control enhancements.
• Partner with local 2nd-line and Business Partners, ensuring alignment between regulatory requirements, Citi TPRM practices and Business needs.

Qualifications and Skills:

• 10+ years of experience in third-party risk management, operational risk or related field within the Banking or Financial Services sector.
• In-depth knowledge of TPRM frameworks, risk management methodologies, and regulatory requirements.
• Strong ability in analyzing complex risks, identifying root causes and develop practical solutions. Detailed-oriented with a structured and logical approach to problem-solving.
• Excellent interpersonal and communication skills, with proven ability to build strong relationships across functions, and skilled in influencing and collaborating with stakeholders at all levels.
• Solid understanding of governance frameworks and experience in supporting audits and regulatory reviews.
• Ability to thrive in small, high performing team environment. Proactive, self-driven and capable of managing multiple priorities in fast-paced setting.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree.

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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