
KYC Quality Metrics Intermediate Analyst - C11 - MUMBAI
- Job Req Id:
- 25902619
- Location(s):
- Mumbai, India
- Job Type:
- On-Site/Resident
- Posted:
- Sep. 02, 2025
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.
Shape your Career with Citi
We’re currently looking for a high caliber professional to join our team as Officer, KYC Quality Metrics Intermediate Analyst Hybrid (Internal Job Title: KYC Operations Intmd Analyst - C11) based in Mumbai, India. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
- Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
- Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
- We have a variety of programs that help employees balance their work and life.
The KYC Operations Intmd Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.
In this role, you’re expected to:
- Ensure production of accurate and standardized reporting with key insights
- Provide ongoing support and enhancement relating to reporting deliverables
- Assist with Ad hoc data and reporting requests from seniors/peers within SMB KYC Quality function
- Maintain dashboards and on demand reporting to leadership team
- Prepare presentations for senior-management that appropriately communicate data-driven results to executives
- Own/Lead departmental projects / initiatives as requested
- Representation in various local / regional forums, as required
- Responsible for various aspects of risk and control, include but are not limited to Information Security, Continuation of Business and Records Management
- Conduct analysis of risk and associated controls to identify root cause and collaborate with peers and management to report findings with solutions to mitigate risk/control issues
- Provide support to business managers and product staff
- Partner with peers and management on various activities, including developing and executing business plans within area of responsibility, developing compliance guidelines and completing monthly, quarterly, and other periodic risk & control reporting to be used for various forums
- Interface with internal and external teams to provide guidance and subject matter expertise, as needed
- Interface with Internal Audit (IA) and external audit to provide input on situations that create risk and legal liabilities for Citi
- Oversee situations that create risk and legal liabilities for Citi
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
As a successful candidate, you’d ideally have the following skills and exposure:
- Bachelor’s/University degree
- 5-6 years of relevant experience in data analysis, reporting and presentation.
- Good English communication skills (written and verbal).
- Strong Stakeholder management experience.
- Intermediate to advance MS Excel and PPT/presentation skills.
Take the next step in your career, apply for this role at Citi today
https://jobs.citi.com/dei
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
#hybrid #LI-AR1
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Job Family Group:
Operations - Services------------------------------------------------------
Job Family:
Business KYC------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

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