KYC Operations Senior Analyst Assistant Vice President

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Job Overview

The KYC Operations Sr Analyst is an intermediate level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

• Provide oversight of KYC Operations teams, senior point of escalation for the team and its stakeholders, represent the KYC function in senior management discussions and key stakeholder meeting across the business, compliance and operations and serve as central point of coordination for vendor strategy and third-party interactions 
• Serve as key contributor to the Global KYC strategy and partner with the Global Management team to develop a target operating model encompassing people, process and technology 
• Ensure effective governance of tasks and processes with reference to internal policy and external regulation 
• Partner with global Compliance and KYC teams to interpret and implement new Anti-Money Laundering (AML) policies and work toward developing consistent processes and practices 
• Develop the ongoing KYC training plan to develop and enhance staff knowledge of business and product 
• Manage KYC Operations project book of work, including strategic program roll out and system enhancements 
• Manage and assess impact of operational implementation of technology and policy change and drives continuous improvements to quality of data and client service levels 
• Create efficiencies through on-going utilization of low cost centers for data 
management 
• Has the ability to operate with a limited level of direct supervision. 
• Can exercise independence of judgement and autonomy. 
• Acts as SME to stakeholders and /or other team members. 
 • Appropriately assess risk when business decisions are made, demonstrating 
consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. 

Knowledge/Experience: 
• A proven track record with at least 7 years of relevant KYC/AML experience (i.e. Quality Assurance, Client Onboarding, Compliance, Audit and Regulatory) 
• Compliance, Audit and Regulatory experience 
• Ability to perform reviews of processes and identify issues/ gaps 
• At least four years People Manager experience Preferred 
• Strong Operations experience desirable 
• Global experience would be beneficial Qualifications: 
• Bachelor’s Degree or higher with at least 11+ years’ experience in relevant domain 
• AML/KYC Certifications like ACAMS preferred

Skills: 
• Exhibit strong written and verbal communication skills. 
• Possess the ability to work with various Stakeholders/Senior management and build and maintain effective working relationships 
• Ability to manage team level processes and deliver presentations 
• Ability to proficiently use MS Office products, particularly Word, Excel, PowerPoint 
• Influence/negotiation skills, strong analytical, Project Management, time management skills, excellent attention to detail

Competencies: 
• Ability to multi-task and work independently 
• Ability to work to tight deadlines as part of a team 
• Exhibit quick decision making 
• Ability to interact with Auditors, Compliance and Independent Controls Groups as required 
• Exhibit good attention to detail while focused on delivery 
• Ability to work on several initiatives concurrently and cope with changes in priorities 
• Proactive and “no surprises” approach in communicating issues and strength in sustaining independent views

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Job Family Group:

Operations - Services

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Job Family:

Business KYC

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Time Type:

Full time

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Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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