HR Delivery Team Lead (Workplace Support) - Vice President

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism. 

Shape your Career with Citi

Citi’s Human Resources (HR) team helps Citi to attract, retain and develop our employees across the globe.  The team does this through supporting key areas including recruiting, diversity, global learning and talent development, benefits, compensation and employee relations.

We’re currently looking for a high caliber professional to join our team as HR Delivery Team Lead (Workplace Support) - Vice President, - Hybrid based in Mumbai, India. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. 

The Human Resources (HR) Generalist Senior Manager is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to drive the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to ensure the seamless delivery of HR services to client groups within Citi.

Responsibilities:

• Manage and develop a small team of HR generalist who deliver HR services and build capabilities to drive organizational performance through individuals and managers as well as identify issues and recommend solutions

• Responsible for HR delivery and implementation across the employee lifecycle

• Partner with business managers to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessed

• Partner with Human Resource Advisors (HRAs) and Centers of Excellence (COEs) on HR priorities in respective client populations to ensure delivery and implementation of HR solutions

• Coordinate and ensure seamless end-to-end delivery of global priorities and life cycle processes

• Work with HRA global partners and regional HR Generalists to ensure consistent communication and delivery of HR solutions and processes proactively identifying issues and recommending solutions

• Consult and coordinate with country HR partners to deliver regional activities as well as participate on cross Citi projects

• Lead and/or initiate cross Citi projects

• Train new hires

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Ability to manage teams. 

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of relevant experience

• Demonstrated leadership and project management skills

Education:

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 200,000 dedicated people from around the globe.

At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

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Job Family Group:

Human Resources

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Job Family:

HR Advisors & Generalist

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.