Governance, Operational & Risk Management Analyst

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Job Overview

The Cross-disciplinary Controls Lead Analyst (C13) will play a pivotal role in strengthening Citi's control environment by managing critical risk assessment processes, ensuring robust risk and control reporting, and facilitating adherence to new activities, risk forums, and key processes. This role requires a highly analytical and detail-oriented professional with a strong background in operational risk, compliance, and control functions. The individual will be responsible for driving results with a high sense of urgency, applying critical thinking to complex control challenges, and supporting the continuous improvement of risk management practices across various business areas, particularly within the US marketing sector.

Responsibilities: 

• Guide sponsors through externally owned change governance processes (e.g., PBNAC) for new activities.
• Facilitate risk and controls governance and management meeting routines (e.g., Operational Risk Forums, Controls Forums).
• Manage and oversee activities related to key policy documents, such as Desktop Manual.
• Manage the end-to-end Personal Trading and Investment Policy (PTIP), partnering with HR, Legal, and Risk to ensure comprehensive training, oversight, and compliance across employees, preventing insider trading and conflicts of interest.
• Support ad-hoc risk and control initiatives and projects, demonstrating flexibility and responsiveness to evolving organizational needs.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications: 

• Minimum of 6-10 years of experience in the financial services industry, with a focus on governance, regulatory affairs, operational oversight, or similar functions. Experience in the US marketing sector is a plus.
• Knowledge of risk and control metrics, including gathering, reporting, trend analysis, creation, and metrics.
• Ability to identify operational gaps and problems, generate solutions and choose appropriate alternatives using basic root cause analysis.
• Manage risk and control initiatives by assessing requirements changes, determining and conveying impact and risk.
• Proven experience in control related functions in the financial industry.
• Strong analytical skills to evaluate complex risk and control activities and processes.
• Strong oral and written communication skills, with ability to synthesize complex concepts, and influence change. 
• Proficient in Microsoft Office Suite.

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Education: 

Bachelor's/University degree, Master's degree preferred

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Cross-disciplinary Controls

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Business Acumen, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Escalation Management, Issue Management, Risk Management, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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