Skip to main content
Team members enjoying time outside
Join Our Team

Credit Bureau Business Activity Owner Specialist (Assistant Vice President): Consumer Credit Risk

Job Req Id:
25910975
Location(s):
Mumbai, Maharashtra, India
Job Type:
Hybrid
Posted:
Sep. 30, 2025

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Position Summary:

The Credit Bureau Business Activity Owner Specialist (Assistant Vice President): Consumer Credit Risk will support the organization’s efforts to seamlessly integrate supplier services and credit data, focusing on the integration of programs and projects with third-party credit reporting agencies as well as critical performance metrics for each vendor. This role is accountable for understanding multiple strategic initiatives with the credit bureaus by identifying interdependencies, supporting critical projects and ensuring cross-engagement connectivity.

This associate will play a key role in managing third-party relationships, driving strategic initiatives that ensure data accuracy, regulatory compliance, and operational excellence.

Key Responsibilities:

  • FCRA Compliance:

    • Ensure that all data furnished to and consumed from credit reporting agencies aligns with legal and regulatory standards.

    • Ensure the accuracy, integrity, and timeliness of data exchanged with third parties, minimizing risks related to non-compliance, inaccuracies, or delays.

    • Collaborate with legal and compliance teams to stay ahead of evolving FCRA regulations, ensuring that business processes, data governance practices, and third-party relationships are continually aligned with regulatory expectations

  • Third-Party Data Management & Integration:

    • Oversee the integration and consumption of data from third-party credit bureaus and service providers, ensuring seamless data flow while adhering to FCRA standards.

    • Escalate gaps in strategies used to optimize data usage across credit risk decisioning, reporting, and compliance, ensuring that data is used effectively and compliantly.

    • Ensure that data furnished to credit reporting agencies is accurate, timely, and meets all FCRA obligations to protect both the organization and consumers.

  • Contract Management & Financial Oversight:

    • Participate in negotiations and manage relationships with third-party credit bureaus and data providers, ensuring that Master Service Agreements (MSAs) and Request for Proposals (RFPs) are structured to meet compliance and financial objectives.

    • Align contracts, invoices, and pricing structures with the organization’s financial discipline, ensuring cost-effective use of external data sources without compromising compliance or operational performance.

    • Partner with procurement and legal teams to manage the lifecycle of third-party contracts, from initial RFPs to contract renewals, ensuring alignment with the organization’s strategic, regulatory, and financial goals.

  • Invoice Alignment & Financial Discipline:

    • Ensure that all third-party invoices are aligned with contractual terms, verifying accuracy and overseeing payment processing to ensure compliance with both FCRA and internal financial controls.

    • Implement financial oversight practices that align the consumption of third-party data with cost management strategies, ensuring that all services provided by credit bureaus are utilized efficiently and within budget.

  • Data Governance & Risk Management:

    • Follow a comprehensive data governance framework to ensure that all data related to credit reporting is managed, controlled, and audited according to internal policies and FCRA regulations.

    • Develop processes to monitor and audit data usage, ensuring that both furnished and consumed data meet the highest standards of accuracy and timeliness.

    • Lead the resolution of disputes or discrepancies with vendors, ensuring prompt and compliant remediation of any issues that arise.

  • Cross-Functional Collaboration & Stakeholder Management:

    • Collaborate with internal stakeholders, including Risk, Compliance, Technology, Legal, and Finance, to ensure that all credit reporting and data-related activities align with FCRA compliance and business objectives.

    • Actively participate and work to fill gaps in cross-functional initiatives aimed at optimizing the organization’s use of third-party data for credit risk management, ensuring alignment between data strategies and business goals.

    • Act as a key liaison between the organization and internal customers, credit bureaus, and third-party vendors, ensuring that all relationships are managed transparently and compliantly.

  • Leadership & Team Development:

    • Actively contributes as a collaborative team member, sharing knowledge and supporting colleagues to achieve collective goals.

    • Foster a culture of regulatory excellence, continuous improvement, and operational efficiency within the team, ensuring that all FCRA-related activities are conducted in a manner that protects the organization’s reputation and regulatory standing.

    • Actively seek feedback and mentorship inside and outside the direct team, supporting a culture of accountability, innovation, and financial discipline across all data governance functions.

  • Innovation & Continuous Improvement:

    • Lead initiatives to automate and streamline data management and compliance processes, reducing costs and improving efficiency without sacrificing regulatory integrity.

    • Drive innovation in the management of third-party data and FCRA compliance, exploring new technologies and data strategies that enhance the accuracy, security, and cost-effectiveness of credit data integration.

    • Stay abreast of industry trends, regulatory changes, and best practices in FCRA compliance, ensuring that the organization remains a leader in data governance and credit reporting practices.

Key Qualifications:

  • Educational Background:

    • Bachelor's degree in a relevant field (e.g., finance, risk management, information technology) are highly preferred, but not required.

  • Stakeholder Engagement & Leadership:

    • Exceptional communication and interpersonal skills, with the ability to engage stakeholders, external vendors, internal teams on complex data and process and procedure topics.

    • Proven ability to drive cross-functional collaboration and engage high-performing teams in dynamic, fast-paced environments.

  • Innovation & Continuous Improvement Mindset:

    • A forward-thinking mind-set with a track record of leveraging technology and innovative strategies to enhance data governance and compliance processes.

    • A commitment to continuous improvement, with the ability to drive efficiencies in data management and compliance while maintaining regulatory integrity.

  • Contract Management & Financial Acumen:

    • Experience negotiating and managing MSAs and RFPs with third-party vendors, ensuring alignment with both compliance requirements and cost management strategies is preferred but not required.

    • Financially disciplined with a track record of optimizing relationships to drive cost savings and operational efficiency.

  • Data Governance & Risk Management Skills:

    • Experience in data governance, particularly in the context of credit risk decisioning and regulatory reporting, with a focus on maintaining data accuracy, integrity, and compliance.

    • Strong risk management capabilities, with the ability to identify, mitigate, and resolve data-related risks that impact any compliance or operational performance.

------------------------------------------------------

Job Family Group:

Risk Management

------------------------------------------------------

Job Family:

Portfolio Credit Risk Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Analytical Thinking, Constructive Debate, Escalation Management, Industry Knowledge, Policy and Procedure, Policy and Regulation, Process Execution, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

A man walks his dog, enjoying a well-earned break from work.

Global Benefits

Discover the top benefits offered to our global workforce, designed to support your well-being, growth and work-life balance. Explore a few of the highlights that make working with us rewarding.

Learn More

A woman enjoying work-life balance with her family

Explore More Jobs

  • Group of young professionals in an office setting

    Early Careers Talent Network

    Sign up to receive personalized job matches based on your skills and interests. We'll help you discover opportunities that align with your goals.

    Discover More

  • Four coworkers walking down stairs and talking

    Career Professionals Talent Network

    Sign up to receive tailored job matches based on your skills and experience. Discover opportunities that align with your ambitions.

    Discover More