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Technology Risk and Control Officer

Job Req Id:
25902693
Location(s):
Mississauga, Ontario, Canada
Job Type:
Hybrid
Posted:
Sep. 18, 2025

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Job Overview

Technology Risk and Control Officer (Vice President) - Hybrid

As a first-line-of-defense Technology Risk & Control Officer (Assessment & Design Lead Analyst - C13), will be responsible for developing and implementing comprehensive Control programs. A key aspect of this role involves providing expert review and guidance on robust control design, ensuring strict adherence to Citi's established policies, standards, and frameworks. You will proactively identify and drive controls enhancements, focusing on automation, standardization, and rationalization, and will lead transformation execution activities. You will partner closely with relevant process owners to facilitate informed management decisions, ensuring that the firm operates consistently within its defined Risk Appetite.

Responsibilities

  • Support the design and development of Citi's comprehensive controls program.
  • Continually drive and manage controls enhancements focused on increasing efficiency and reducing risk.
  • Engage with key stakeholders and relevant process owners to drive management decisions aimed at maintaining operations within the firm’s Risk Appetite.
  • Collaborate with key stakeholders to assess potential risks and develop risk mitigation activities to define the acceptable level of risk across various areas of operation. 
  • Drive execution of Enterprise Risk Management Framework and adherence with Policies.
  • Assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.
  • Oversight of controls key-activity of issue management. Learn and become an expert on Citi’s risk platforms for issue management, risk dashboards and reporting
  • Provide credible challenge and make recommendation for risk and controls remediation.
  • Update senior management of current risks and issues and collaborate to develop remediation.
  • Lead the risk forums and presentation with senior leadership, cross function partners and stakeholders.
  • Champion best practices transformation
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications

  • 6+ years of experience in any of the following areas:
    • Technology or operational risk management,
    • Technology – development, infrastructure, production support or project management
    • Information security (infosec and cyber),
    • Audit
    • Compliance
    • Other control-related functions in the financial services industry
  • Ability to identify, measure, and manage key risks and controls
  • Strong knowledge in the development and execution for controls
  • Proven experience in control related functions in the financial industry
  • Proven experience in implementing sustainable solutions and improving processes
  • Understanding of compliance laws, rules, regulations, and best practices
  • Understanding of Citi’s Policies, Standards, and Procedures
  • Strong analytical skills to evaluate complex risk and control activities and processes
  • Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
  • Strong problem-solving and decision-making skills
  • Ability to manage multiple tasks and priorities
  • Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
  • Knowledge of AI tools for analysis and information.

Education

  • Bachelor's/University degree or equivalent experience
  • Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Assessment & Design

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$120,800.00 - $170,800.00

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Most Relevant Skills

Analytical Thinking, Business Insights, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Process Design, Program Management, Risk Management, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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