Technology Controls Officer (Assessment & Design) - Vice President

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Job Overview

Individuals in Assessment & design are responsible for developing, designing, and implementing technology controls programs, and providing review and guidance on robust controls design adhering to Citi’s Policies, Standards, and Frameworks. Individuals proactively identify and drive controls enhancements such as automation, standardization and rationalization including transformation execution activities. Includes first line activities for identification, measurement (significance and likelihood), and ongoing assessment of key risks and controls in partnership with relevant process owners to drive management decisions to operate within the firm’s Technology Risk Appetite. Work impacts an entire area in technology, which eventually affects the overall performance and effectiveness of the sub-function.

Responsibilities: 

• Support the design and development of Citi's comprehensive technology controls program.

• Assess the effectiveness of existing controls, identifying areas for improvement, and helping to implement necessary changes.

• Continually drive and manage technology controls enhancements focused on increasing efficiency and reducing risk.

• Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with technology changes. 

• Assist in performing a detailed analysis on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.

• Support the review and challenge process, within the FLUs, on the effective design and management of technology controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. 

• Help coordinate with key stakeholders and relevant process owners to drive management decisions aimed at maintaining operations within the firm’s Technology Risk Appetite.

• Support the assessment for the business/function risk appetite in line with changes in the business environment, regulatory requirements, and strategic objectives.

• Help collaborate with key stakeholders to assess potential risks and develop risk mitigation activities to define the acceptable level of risk across various areas of operation.

• Help collaborate with business and functions to understand the control processes and identify potential areas for improvement.

• Stay updated on regulatory changes and industry best practices related to control management and ensure the technology controls program aligns with these standards.

• Providing regular updates to senior management on the performance of the technology controls assessment and design.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting technology control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications: 

• Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other technology control-related functions in the financial services industry.

• Ability to identify, measure, and manage key technology risks and controls.

• Strong knowledge in the development and execution for controls.

• Proven experience in technology control related functions in the financial industry.

• Proven experience in implementing sustainable solutions and improving processes.

• Understanding of compliance laws, regulations, technology frameworks and best practices.

• Understanding of Citi’s Policies, Standards, and Procedures.

• Strong analytical skills to evaluate complex risk and control activities and processes.

• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.

• Strong problem-solving and decision-making skills

• Ability to manage multiple tasks and priorities.

• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education: 

Bachelor's/University degree, Master's degree preferred

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Assessment & Design

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Time Type:

Full time

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Primary Location Full Time Salary Range:

$120,800.00 - $170,800.00

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Most Relevant Skills

Analytical Thinking, Business Insights, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Process Design, Program Management, Risk Management, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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