
IT Project Senior Analyst
- Job Req Id:
- 25889813
- Location(s):
- Mississauga, Canada
- Job Type:
- Hybrid
- Posted:
- Jul. 28, 2025
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Job Overview
Introduction
Citi's Supplier Finance Development team is seeking a highly motivated and experienced Scrum Master to facilitate and guide our agile development processes. This role is critical in ensuring the successful delivery of high-quality software solutions for our supplier finance programs. The Scrum Master will be responsible for promoting agile principles, coaching the team, removing impediments, and fostering a collaborative environment. This position requires a deep understanding of Scrum methodologies, excellent communication skills, and a passion for continuous improvement.
Responsibilities
Facilitation and Coaching:
Facilitate Scrum events, including sprint planning, daily scrums, sprint reviews, and sprint retrospectives, ensuring they are productive and efficient.
Coach the development team on agile principles and practices, helping them to become self-organizing and high-performing.
Guide the team in effective backlog management and sprint planning, ensuring alignment with product goals and priorities.
Impediment Removal:
Identify and remove impediments that hinder the team's progress, escalating issues to appropriate channels when necessary.
Work with the team and stakeholders to resolve conflicts and promote collaboration.
Ensure a smooth and efficient workflow, minimizing disruptions and maximizing productivity.
Collaboration and Communication:
Foster a collaborative and transparent environment, encouraging open communication and knowledge sharing.
Work closely with the Product Owner to ensure the product backlog is well-defined, prioritized, and understood by the team.
Communicate project status, risks, and issues to stakeholders, providing regular updates and managing expectations.
Process Improvement:
Continuously evaluate and improve the team's processes and practices, identifying areas for optimization.
Promote the adoption of agile best practices and industry standards.
Facilitate discussions and experiments to identify and implement innovative solutions.
Metrics and Reporting:
Track and report on team performance metrics, such as sprint velocity, burndown rates, and defect density.
Use data to identify trends and areas for improvement.
Provide regular reports to stakeholders on project progress and team performance.
Required Skills
Technical Skills:
A solid understanding of software development methodologies, including Scrum, Kanban, and SAFe.
Familiarity with agile project management tools, such as Jira, Confluence, or Azure DevOps.
Basic understanding of software development technologies and architectures.
Experience with continuous integration and continuous delivery (CI/CD) practices.
Soft Skills:
Excellent communication, facilitation, and coaching skills.
Strong problem-solving and conflict-resolution abilities.
Ability to influence and lead without direct authority.
A passion for continuous learning and improvement.
Strong interpersonal skills and the ability to work effectively with diverse teams.
Experience and Certifications:
Bachelor's degree in computer science, engineering, or a related field.
Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification.
Proven experience as a Scrum Master in a software development environment.
Experience working with distributed teams and stakeholders.
Experience in the financial services industry, particularly with supplier finance programs, is a plus.
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Technology Project Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

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