Engineering Group Manager - Senior Vice President

Strategic Focus Areas

• Standardized Deployment Frameworks: Define reusable, structured provisioning templates to simplify deployment while ensuring compliance and consistency.

• Automated Recovery & Failover: Implement automation for system start/stop/restart to reduce downtime and improve continuity of operations.

• Secure & Efficient Access Management: Enhance authentication, authorization, and credential lifecycle processes to strengthen security and operational efficiency.

• Identity & Access Governance: Streamline end‑to‑end identity management and integration processes across platforms while maintaining robust security controls.

Engineering & Technology Leadership

• Deliver functional objectives to Operations & Technology (O&T) partners.

• Oversee O&T spending to ensure alignment with CTO strategic priorities and financial plans.

• Manage the execution of IT strategy and roadmap for the assigned technology domain.

• Drive operational readiness and compliance with global operational standards.

• Apply deep engineering and commercial insight to inform decisions and strategy.

• Provide coaching, performance management, and career development support to team members.

• Evaluate complex situations using multiple data sources to make informed decisions.

• Lead planning, budgeting, policy development, and end‑to‑end engineering delivery.

• Partner and negotiate with senior leaders across functions and external vendors.

• Ensure adherence to Citi’s risk, control, and compliance expectations in all activities.

Delivery & Execution

• Oversee end‑to‑end project execution, ensuring timely and high‑quality delivery.

• Drive completion of project milestones, risk mitigation, dependencies, and BCP plans.

• Monitor and manage financials, long‑term strategy, policies, and inventory orchestration.

• Ensure project and change management controls meet regulatory and internal standards.

• Deliver operational and performance reporting to senior leadership.

• Research and resolve complex issues, escalating as appropriate.

Governance, Compliance & Risk Management

• Ensure all engineering activities adhere to documented policies, procedures, and controls.

• Maintain strong business controls aligned with internal, industry, and regulatory expectations.

• Apply sound ethical judgment in assessing and managing risk during decision‑making.

• Create a culture of accountability, particularly in maintaining compliance and security standards.

• Contribute to defining best practices and standardized processes to enhance efficiency and consistency across teams.

Qualifications

• 10+ years of relevant engineering or technology leadership experience.

• Development background; Infrastructure‑as‑Code (IaC) experience is an asset.

• Strong written and verbal communication skills.

• Expertise in engineering design metrics, analytics, benchmarking, and reporting.

• Demonstrated analytical and diagnostic capabilities.

• Experience working in a matrixed environment with geographically distributed teams.

• Ability to work independently, multitask, and take ownership of initiatives.

• Strong performance under pressure and in fast‑changing environments.

• Proven success driving operational process improvement and organizational change.

Education

• Bachelor’s degree or equivalent work experience.