Mid-Corp Relationship Manager - C14 - Milan

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Job Overview

Who We Are

Citi as a franchise has a robust history in Italy, spanning over 100 years. We have bolstered our existing offering by bringing comprehensive banking solutions to mid-sized, globally minded corporates with the introduction of Citi Commercial Bank in 2021. CCB is a fast growth business with vision to significantly scale up over the next years and beyond.

Key Outline

To drive its global expansion strategy, CCB is deepening its presence in Italy to support internationally oriented mid-market companies. CCB’s growth plans are aligned to industries which are strategically important in the market, with a focus on the Industrials, Healthcare, Consumer, Business and Professional Service, and Technology sectors. We are now looking to hire a senior relationship manager for Italy, preferably with experience in one of these focus sectors.

Our new banker will have an opportunity to expand the CCB franchise in Italy, leveraging industry expertise and an advisory-led approach to help mid-market companies prosper and grow internationally. This position requires an experienced relationship manager capable of driving business independently. The successful candidate should have a proven track record in acquiring new clients, originating new business, client coverage skills to deepen relationships, with ability to call at the CEO/CFO level.

Main Responsibilities

• Acquire new client relationships and manage those relationships on an ongoing basis. Own, respond to, uncover and anticipate future needs, roadblocks, risks and expectations.
• Strategically engage with client’s C-suite and maximise ‘One Citi’ client experience, by proactively leveraging and sharing Citi’s market leading insights, global network and solutions.
• Collaborate and work closely with various product teams (treasury solution sales, trade finance, markets, corporate finance, capital markets, investment banking), Risk teams, as well as the broader CCB global network;

• Participate in structuring solutions specific to client / industry segment while maintaining overall accountability for clients / transactions and building / strengthening an effective portfolio;
• Administrate the credit relationship of clients, coordinate and supervise the entire process, ensuring the proper application of policies and institutional processes;
• Maximize client experience by proactively sharing markets updates, trends and intelligence;
• Monitor and support products’ implementation processes. Manage customers and transactions in the CRM platform;
• Verify adherence to global KYC (Know Your Customer) standards during the onboarding process and, on an ongoing basis, ensuring the appropriate compliance deliverables are met;
• Ensure compliance with regulatory requirements and Citi's policies / guidelines at all time;
• Develop and build strong relationships & engagement with key business introducers - debt advisory, corporate finance, legal, audit, industry associations and other key industry influencers. Build advocacy and gain market insight. Visible advocate of the CCB Italy franchise in the external market.

Experience/Knowledge:

• Demonstrate expert level credit skills; capable of structuring all credit deals and guiding staff through the credit deal approval process;
• Demonstrate an expert level of Early Warning Detection skills. Ability to follow through on risks / issues and track them to closure;
• Sound knowledge of banking, treasury / lending / markets products and processes, as well as a solid track record of providing effective and thought out banking and financial advice and solutions to clients;
• Highly focused, able to rapidly identify key priorities and clearly communicate them to multiple stakeholders;
• Accountable for significant direct business results and provide advice regarding the operations and growth of the business;
• In-depth knowledge of regulations, market practices and bank operations in Italy.

Skills and Education:

• Excellent interpersonal, communication and influencing skills;
• Independent and well organized while having the ability to work effectively in team settings across multiple project timelines and prioritizations;
• Ability to work under pressure and multitask while making sound decisions;
• Strong focus on delivery, ability to turn concepts into actionable solutions;
• Fluency in English and Italian required (written and spoken);
• Motivation to learn;

Equal Opportunity

We recognize talent comes from a wealth of experience and ideas beyond just the technical specifications of a role. If you feel like you can make a meaningful impact even if you don’t necessarily check all the listed requirements, please still consider applying. Diversity of experience and skills supplemented with drive are cornerstones to innovation and excellence and we encourage people from all backgrounds to apply to our positions.

Please let us know if you require any accommodations during the interview process and review Accessibility at Citi.

This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015

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Job Family Group:

Commercial and Business Sales

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Job Family:

Relationship Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.