Compl Bus Control Sr Supervisor (Officer/Hybrid)

The Compl Bus Control Sr Spvsr provides leadership and supervisory responsibility for medium-sized operational/administrative team(s)) of clerical/support employees. Good understanding of procedures and concepts within own technical/subject area and a basic knowledge of other areas in order to understand how they relate to own area. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Improves process efficiencies in support of unit objectives. Requires a basic conceptual/ practical grounding in policies as they apply to the business. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Typically deals with variable issues with potentially broader business impact. Influences decisions through advice, counsel, facilitating services to others or through joint accountability for volume, quality and timeliness of end results. No direct responsibility for financial or resource planning. Work generally affects own team as well as other closely related work teams. Full supervisory responsibilities. including duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

Responsibilities:

• Supervises daily workflow typically consisting of 10-15 non-exempt staff performing closely related tasks.
• Works with the businesses to coordinate deliverables required for internal and external audits.
• Supports audit control process and reviews.
• Ensures appropriate controls are in place and risks are documented.
• Ensures compliance with regulatory policies and procedures in addition to Information Security policies and procedures.
• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, etc.
• Determines hiring to ensure adequate staffing.
• Recommends new work procedures.
• Strong influence capabilities, project management, design and development of MIS reporting for senior management.
• Identifies weaknesses in the control environment and drive resulting resolution
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• Demonstrated people management and leadership skills
• Proven ability to research, interview and probe appropriately for understanding of project requests.
• Ability to manage procedure development projects effectively in the face of ambiguity, shifting priorities and multiple deadlines.
• Proven ability to review for content and edit documentation, perform database and ad hoc reporting and support audit requests
• 2-5 years of relevant experience

Education:

• Bachelor’s/University degree or equivalent experience

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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