Program Management Senior Lead (Hybrid)

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Job Overview

Team/Role Overview

This is a dynamic product management role in the global organization requiring the individual to display a very good understanding of Digital Assets, Client needs, perform continuous market scans and work across multiple product, risk and compliance groups and geographies to deliver solutions that serve clients digital asset needs and help create the network of the future. While at the same time evaluate and engage various internal and external partners to augment core product offerings as required. The role also requires client engagement to drive commercial agendas and deepen Citi's understanding of client needs in this space.

Citi is a market leader in global payments and serves our clients in 90 markets with on the ground presence. Our network is a key differentiator. Digital assets is a fast moving space where there is significant innovation and disruption requiring a forward looking and focused execution strategy. This role offers the unique experience of supporting the development of Citi’s network of the future, supporting the development of the new products, network, and modernization.

What you will do:

• Lead digital token / stablecoin expansion projects across external blockchain networks, DeFi protocols, custodians, wallets, payment rails, and enterprise platforms.
• Manage integration efforts with strategic partners, including API development, smart contract deployment, settlement coordination, and regulatory alignment.
• Coordinate cross-functional teams including product, engineering, compliance, legal, and business development to execute projects on-time and on-budget.
• Develop and maintain detailed project plans, timelines, and stakeholder reporting for multiple concurrent initiatives.
• Responsible for the design, product development/enhancements and closing of product gaps involving co-ordination with global partners and in-country product teams across regions.
• Identify and mitigate project risks, issues, and bottlenecks across technical and operational domains.
• Track and ensure interoperability standards (e.g., ERC-20, Layer 2, cross-chain bridges, ISO 20022) are followed across integrations.
• Support the development and execution of the digital asset strategy.
• Continue to expand Citi’s next generation of offerings including new feature functionality, controlled experiments and the development of Citi’s network of the future
• Monitor market developments in blockchain infrastructure, stablecoin regulation, and real-time payment systems.
• Analyze product profitability, competition and positioning in the market and proactively drive initiatives to develop Citi’s position
• Create executive-level briefs summarizing progress, KPIs, and ecosystem impact.
• Support Sales and Banking with client engagement opportunities aimed at both deepening Citi’s relevance to the client segment while deepening the understanding of the needs of the segment
• Maintain an awareness of Citi’s guardrails and narrative associated with Digital Assets
• Engage with Risk and Control and Compliance partners to assess risks and design processes, governance and controls that aim to mitigate the unique risks in digital assets

What we'll need from you:

• Bachelor’s/University degree, Master’s degree preferred
• Extensive related experience including cash management and payments product expertise
• Digital Assets domain expertise, technical experience, excellent communication skills, and senior stakeholder relationship management skills (internal and external).
• Experience in the Digital Assets/blockchain space is a distinct advantage
• Demonstrated experience in Product Management and/or Product Development discipline
• Required to think beyond existing solutions, assumptions or current knowledge of sophisticated areas
• Demonstrated ability to synthesize, prioritize and drive results with a sense of urgency, outstanding strategic, analytical, and critical thinking skills, and an ability to innovate and problem solve
• Strong leadership and team building skills, along with the ability to work closely and build trust with senior management and other partners
• Exceptional organization and process management ability
• Strong risk and control experience engaging with several second line functions
• Product development skills and a commercial acumen with a proven track record of successfully bringing products to market
• Excellent team working and interpersonal skills to influence and build consensus
• Ability to operate in a complex matrix environment
• Articulate, strong written and verbal communication skills
• Experience with and confidence in delivering presentations to clients and senior managers

What we can offer you:

Development Value:

This role offers a unique opportunity to contribute to the development of a world-class business, leveraging Citi's existing client relationships, prospective client base, extensive global network, and cutting-edge domestic Instant Payments value proposition. You'll join a diverse and growing team of passionate individuals who thrive on collaboration and innovation, with a shared commitment to risk management, compliance, and commercial success. This role provides global exposure and interaction with experts across our 50+ country footprint. You'll gain experience balancing short-term objectives with long-term strategies by working closely with internal and external stakeholders, including risk and control functions and commercialization teams. Join an institution committed to helping clients overcome the world's toughest challenges and seize its greatest opportunities.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

· Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

· A discretional annual performance related bonus

· Private medical insurance packages to suit your personal circumstances

· Employee Assistance Program

· Pension Plan

· Paid Parental Leave

· Special discounts for employees, family, and friends

· Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-LC1

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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