Prime Services Technology Project Manager / Business Analyst

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Prime Services Technology Project Manager / Business Analyst

Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.

About the Team

Prime Services Technology supports Citi’s rapidly growing Prime Services business that uses technological innovation to maintain competitive advantage in a constantly evolving market. Working closely with the business, external vendors and internal technology teams, we build-out and maintain our next generation Prime Brokerage Cash, Prime Brokerage Synthetics, Equities Finance, Futures and OTC Clearing platforms.

Role

The IT Project Senior Manager / Business Analyst is a senior-level position responsible for the successful execution of complex, strategic, enterprise-wide technology initiatives critical to business growth, regulatory compliance, operational efficiency and business outcomes. The role accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

Responsibilities

• Translate business strategies and regulatory priorities into technology roadmaps, delivery plans, schedules and drive end-to-end delivery.
• Contribute to technical direction and data governance strategy by developing and applying deep understanding of the enterprise data governance policies, standards and procedures.
• Lead data management initiatives in partnership with stakeholders, focusing on data lineage, data controls, regulatory compliance.
• Collaborate with cross-functional teams, including Markets Business, Markets Transformation, Enterprise Data Office, Data Stewards, Risk, Finance, Compliance to define project scope, prioritize and align projects with business goals.
• Partner with technology teams to oversee projects, execute plans and ensure critical deliverables are met.
• Proactively identify and mitigate dependencies, risks, issues, escalating as needed.
• Engage and influence senior stakeholders through effective communication and reporting.
• Lead governance routines, steering committees, and executive-level decision forums, articulating project strategy, risks, and design recommendations.
• Conduct business analysis, produce project artifacts (e.g. Business Requirement, Test Strategy) using tools like Jira, Confluence, SharePoint and implement solutions with the data teams.
• Integrate modern tools and emerging technologies including AI‑enabled automation, collaboration platforms, to enhance productivity and streamline delivery workflows.
• Conduct management activities, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• Proven experience in technology project management, business analysis, or delivery leadership within a Capital Markets business.
• Experience in Capital Markets products; Prime Brokerage Cash, Prime Brokerage Synthetics, Equities Finance, Futures and OTC Clearing will be highly relevant to this role, as well as knowledge and experience of the regulatory reporting space (EMIR, MiFIR, MIFID 2).
• Proven track record of Data Management best practices.
• Significant exposure to AI tooling to aid business analysis.
• Proven ability to manage complex, high-impact issues by evaluating action plans and balancing conflicting needs.
• Ability to influence senior leaders, synthesize information, and drive executive decisions.
• Skilled in navigating matrixed organizations, managing senior stakeholders, and aligning diverse teams.
• Demonstrated strength in anticipating risks, removing blockers, and driving outcomes across multi‑workstream or cross‑regional programs.
• Solid understanding of end‑to‑end delivery, product design, enterprise tooling (Jira, Confluence, SharePoint), and Agile methods.
• Hands‑on experience leveraging AI and automation for productivity with knowledge of emerging AI use cases in PM/BA/Technology functions.
• Strong analytical, documentation, and problem‑solving skills with ability to translate complex requirements into clear, actionable designs.
• Proficient with SDLC, Agile, enterprise collaboration tools, and MS Office (Excel, PowerPoint, Word, MS Project and Visio).

Education:

University degree or equivalent experience operating in a similar role

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

What we’ll provide you

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Visit our About Us | Culture, Values & Benefits page to learn more.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

#LI-AP2

------------------------------------------------------

Job Family Group:

Technology

------------------------------------------------------

Job Family:

Technology Project Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.