Prime Account Management

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Citi's Markets business is a leading global financial markets franchise, offering a wide range of financial products and services to corporations, governments, and institutional investors worldwide. Within this robust framework, our Equities business provides clients with comprehensive solutions across cash equities, equity derivatives, prime finance, and delta one products, leveraging our extensive global network and deep market insights. Joining Citi means becoming part of a dynamic environment where innovation and client-centricity drive our success.

As a Vice President and Prime Account Manager within Citi's Prime Services, you will play a critical role in managing and enhancing the overall client experience for our most valued clients. This position is central to driving organic revenue growth, ensuring client satisfaction, and promoting active participation across our comprehensive suite of Prime Brokerage products, including Cash, Synthetic, and Fixed Income Prime Brokerage. You will be instrumental in fostering client efficiency and operational best practices, contributing directly to the strategic objectives of our Institutional Client Group. This is a unique opportunity to deeply understand client strategies, leverage relationships to expand Citi's footprint, and address the evolving demands of a sophisticated client base.

Primary Responsibilities of the role

• Ensure exceptional client experience across all Prime Services offerings for existing clients.

• Identify, lead, and collaborate with Origination Sales to drive growth opportunities within the existing client portfolio.

• Proactively manage and coordinate key client issues and requests, taking accountability for escalations.

• Conduct periodic client reviews to assess overall satisfaction, address concerns, and manage evolving requirements.

• Drive continuous enhancement of Citi's products and services through client feedback and market insights.

• Provide robust risk management oversight, ensuring clients operate within prescribed risk parameters and limits.

What we need from you

• Prior experience in Cash, Swap, and/or Fixed Income Prime Brokerage.

• Strong understanding of risk and control frameworks, ideally within Prime businesses.

• Cross-product knowledge spanning Futures, Equities, Fixed Income, FX, and Cleared Swaps.

• Demonstrated client-facing experience with excellent written and verbal communication skills.

• Superior analytical and problem-solving abilities, coupled with a commitment to delivering excellent service.

• University degree or equivalent experience; a Master's degree and/or Chartered Institute for Securities and Investment (CISI), UK Regulations Financial Exam, and Securities Exam are preferred.

What Citi can offer you

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)

• A discretional annual performance related bonus

• Private Medical Care & Life Insurance

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

If you are actively working with clients, have a passion for relationships and want to be part of a successful global franchise – then apply today.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Candidates applying for this role must be aware that it is a Certified Role, subject to the FCA and PRA Certification Regime.

The Certification Regime is one element of the Individual Accountability Regime which came into effect on 7 March 2016.

Under the Certification Regime, Citi UK regulated entities (Citi entities) must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role. Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety:

• Honesty, Integrity and Reputation

• Financial soundness

• Competence and capability

In order to comply with the requirements of the Certification Regime, Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above.

This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, regulated reference checks, credit checks and other background screening checks.

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Job Family Group:

Institutional Sales

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Job Family:

Investor Sales

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.