Lead UX Designer

The Role

As a Lead UX Designer you’ll be contributing and leading the design of our digital products. Working in concert with Product and Engineering partners and UX Research colleagues, you’ll be applying your extensive skills and experience to create high quality designs in all stages of the UX design process - including ideation, wireframing, prototyping, and high-fidelity design.

Responsibilities

• Work closely with research, senior stakeholders, product managers and engineering teams to brainstorm and co-create ideas, approaches, and solutions
• Create wireframes, prototypes, and high-fidelity designs using Figma, along with our established Design System
• Ensure that designs follow best practices and use research & testing to inform and validate
• Confidently challenge the status quo, encouraging all involved to address root causes to ensure the best outcome for users
• Apply a positive and constructive attitude when giving and receiving all feedback
• Deliver high-quality design assets to the engineering team, along with clear guidance to ensure all aspects of the designs are fully understood.
• Provide ongoing support to engineering, with regular UX review checkpoints to ensure quality and that the system is being built as designed
• Keep up to date with the latest UX practices, innovations, and tools
• Ensure all designs comply with ADA/WCAG standards for accessibility
• Deliver on time, identifying and managing risks to ensure timelines are met, and escalating where needed
• Lead by example, supporting, training and developing junior members of the team.
• Moderate conflicts between colleagues and/or stakeholders, guiding to constructive resolution
• Take a leading role in the wider UX community, helping to define our standards and practices

Required Skills, Experience and Competencies

• Extensive UX Design experience
• Strong attention to detail, analytical skills and problem-solving
• Experience on complex, enterprise-scale or consumer design projects
• Creative flair and a good eye for design
• Excellent written and oral communication skills
• Outstanding skills in professional design tools, such as: Figma, Sketch, AdobeXD, InVision.
• Experience working with, and contributing to, Design Systems
• Bachelors Degree

Desirable Skills, Experience and Competencies

• Experience in e-commerce/Internet/mobile space
• Experience with agile methodology
• Financial services industry and commercial banking experience
• Master’s degree