Deposit & Custody Senior Lead

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Job Overview

Wealth Global – Deposits, Custody & Sweeps Products is responsible for setting the global strategy, governance, and execution framework for the Wealth’s deposit, custody, and sweep product offerings. The team ensures global alignment, operational excellence, consistent product behaviours, and risk‑controlled delivery across all markets.

The organisation is undertaking a multi‑year transformation focused on product simplification, operational efficiency, platform modernization, and strengthening the global control environment. Delivering this requires rigorous programme execution, strong regional alignment, and close collaboration with Technology, Operations, Risk & Control, and regional business leadership.

The Deposit & Custody Senior Lead will work closely with the Global Product Head – Deposit & Custody to drive execution of global initiatives across Deposits, Custody & Sweeps. This role will lead strategic programmes, simplify product and process architecture, uplift controls, coordinate the global technology book of work, and strengthen cross‑regional collaboration.

Key Responsibilities

Control Objectives & Standards

• Ensure global control, operational, and product standards for Deposits, Custody & Sweeps are clearly defined and consistently implemented across regions.
• Partner with Risk & Control, Operations, and Technology teams to ensure strong control design, proactive issue identification, and high‑quality remediation.
• Support global governance routines spanning issue management, key risk indicators, process documentation, and testing frameworks.

Strategic Decision-Making

• Provide insights, analysis, and decision support to the Global Product Head – Deposit & Custody on global priorities and strategic planning.
• Drive adoption of data‑driven, risk‑aware decision-making across global product management.
• Identify emerging risks, simplification opportunities, and areas where enhanced coordination or redesign can improve client outcomes.

Transformation

• Lead global transformation initiatives across Deposits, Custody & Sweeps, including product simplification, modernisation of platforms, and process re‑engineering.
• Coordinate execution with stakeholders across Product, Operations, Technology, Legal, Compliance, and regional business teams.
• Support delivery of regulatory, operational, and strategic commitments tied to product quality, controls, and technology improvement.

Cross-Regional Coordination & Partnership

• Act as the central coordination point across Americas, EMEA, and APAC, ensuring alignment and consistent execution.
• Lead global governance forums, ensuring transparency on milestones, risks, issues, and performance metrics.
• Promote a unified “One Global Product” mindset and facilitate collaboration across markets and functions.

Technology Book of Work Coordination

• Drive alignment between the global technology book of work and product strategy, regulatory commitments, and operational priorities.
• Establish governance routines to improve transparency, prioritization, and dependency management across global delivery teams.
• Partner with Technology to enable timely delivery of critical enhancements, control improvements, and platform modernization initiatives.

Leadership Characteristics

• Proven ability to deliver complex, multi-region change programmes in a global financial services environment.
• Strong understanding of deposit, custody, sweep, or related liquidity products.
• Strong ability to influence, challenge constructively, and build alignment across a matrixed organization.
• Excellent communication and synthesis skills, capable of presenting complex issues clearly to senior leadership.
• Collaborative and relationship-driven, able to build trust across Product, Ops, Tech, Controls, and regional business leaders.
• Continuous improvement orientation, focused on simplification, scalability, and operational excellence.
• Resilient, proactive, and effective in dynamic and ambiguous environments.

Skills/Experience required

• A good track record of experience in global financial services in product, transformation, COO, or risk/control leadership roles.
• Strong familiarity with deposits, custody, sweeps, or adjacent liquidity products is strongly preferred.
• Demonstrated expertise in operational controls, risk management, and governance frameworks.
• Experience coordinating global technology delivery portfolios and working closely with Technology leadership.
• Proven ability to lead cross‑regional stakeholders and manage execution across time zones.
• Strong analytical, problem-solving, and organisational skills.
• Bachelor’s or Master’s degree in Business, Finance, Engineering, Technology, or related fields preferred.
• Professional certifications (project management, risk management, operational excellence) are a plus.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• · Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• · A discretional annual performance related bonus
• · Private medical insurance packages to suit your personal circumstances
• · Employee Assistance Program
• · Pension Plan
• · Paid Parental Leave
• · Special discounts for employees, family, and friends
• · Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Product Management and Development

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Job Family:

Product Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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