Credit Initiation Manager

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Job Overview

The Credit Initiation Manager is an intermediate management level position responsible for providing full leadership and direction to a Mortgage Monitoring and Operational team of employees. The overall objective of this role is to ensure operational and financial threats to the company are minimized by determining the processes that can be run without undue risk.

Responsibilities:

• Manage Mortgage Monitoring and Operational teams within Credit Initiation Department including Supervisors and support staff in various roles
• Managing operational processes for mortgage loans. Mortgage data analysis and information regarding data occurring within the scope of responsibility, disclosure, and trend analysis
• Managing the outcome of business objectives and proactively responding by implementing necessary actions to enable or facilitate their achievement, often in consultation and collaboration with other external units (product/sales/risk)
• Analyze and resolve problems and troubleshoot discrepancies, and provide evaluative judgement based on information analysis
• Manage staffing requirements to meet operational needs and contribute to budget planning, policy formulation and capacity planning
• Coach and motivate staff, ensure staff development, manage performance, and make recommendations for appropriate personnel actions
• Appropriately assess risk when business decisions are made. Ensures the implementation of quality standards and timely process delivery within bureau
• Manage projects and ensure team deliverables and determine and develop new work procedures

Qualifications:

• 5-8 years of experience in a related role or similar operational one
• Intermediate to senior level experience with commensurate people management experience preferred
• Demonstrated ability to resolve issues utilizing in-depth disciplinary knowledge of concepts and procedures
• Consistently demonstrates clear and concise written and verbal communication
• Bachelor’s degree/University degree or equivalent experience
• Fluent English both in speaking and writing

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