Officer , Testing Analyst – C09 - Hybrid -MYS

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

We’re currently looking for a high caliber professional to join our team as Officer , Testing Analyst – C09 - Hybrid -MYS (Internal Job Title: Testing Analyst 1 - C09) based in Kuala Lumpur, Malaysia.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• (Optional) We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

• Works with technology project managers, UAT professionals and users to design, implement and execute appropriate scripts/plans for an application testing strategy/approach.
• Software quality assurance testing.
• Conducts a limited variety of quality control / user acceptance tests and analyses to ensure that applications meet or exceed specified standards and end-user requirements.
• Executes test scripts according to application requirements documentation; logs defects.
• Retests software corrections to ensure problems are resolved.
• Documents evolution of testing cases/scripts for future replication.
• May contribute to the development of test plans.
• May interface with development teams if clarification is needed on requirements.
• Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas.
• Requires a good understanding of how the team interacts with others in accomplishing the objectives of the area.
• Makes judgments based on practice and previous experience; evaluates options not covered by procedures.
• Has limited but direct impact on the business through the quality of the tasks/services provided; area of impact is limited to the job holder.
• Exchanges ideas and information in a concise and logical way; recognizes audience diversity.
• Performs other duties and functions as assigned.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor’s/University degree or equivalent experience
• Basic level experience in an IT Testing role
• Passionate about solving difficult or complex problems Possess excellent troubleshooting skills - able to identify problems by attacking them from different angles and testing individual variables Can take both a qualitative and quantitative approach to testing and problem analysis Ability to understand and write/update Functional and Technical documentation Ability to manage tasks, escalating when appropriate
• Background in Software, IT, or a quantitative field of study Experience in Software Development Life Cycle (SDLC) Ability to create meaningful and thorough test efforts with limited requirements Scripting skills Test automation, functional testing and test case designing Reporting skills, proficient in creating status reports based on automation results
• Ability to learn and understand complex concepts quickly
• Good customer focus, attitude, and excellent interpersonal, verbal, and written communication skills

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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