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AVP, Applications Support Senior Analyst - Hybrid ,MYS

Job Req ID 24732898 Location(s) Kuala Lumpur, Malaysia Job Type Hybrid Job Category Technology
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Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

We’re currently looking for a high caliber professional to join our team as AVP, Applications Support Senior Analyst - Hybrid (Internal Job Title: Applications Support Sr Analyst - C12) based in Kuala Lumpur, Malaysia.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
  • We have a variety of programs that help employees balance their work and life.

The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to improvement of processes and work-flow for the area or function.  The job requires candidate to manage AML Compliance & operational risks along with AML modernization. It requires good analytical skill in order to prioritize any potential issues impacting in AML space.

In this role, you’re expected to:

  • The Application Support Senior Analyst executes data quality controls such as Alert Volume & Case volume impacting AML business.
  • Identification of issues before DCRM detection and DC creation
  • Manage AML Scenario Production Threshold validation as part of quality control.
  • Data Guardian role to control data base access
  • Support AML 360 Tableau change management & Digital case processing.
  • Timely execution of mandatory controls to avoid any operational risks.
  • Identification of Data Quality issues which impacts AML monitoring and causing operation risk to business.
  • Weekend production system validation.
  • Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
  • Ability to multi-task & appropriately prioritize tasks.
  • Has the ability to operate with a limited level of direct supervision.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

  • Bachelor’s degree or equivalent experience
  • Solid years’ experience in an Application Support role.
  • Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization.
  • Demonstrated analytical skills, Issue tracking and reporting using tools.
  • Knowledge/ experience of problem Management Tools
  • Ability to plan and organize workload.
  • Consistently demonstrates clear and concise written and verbal communication skills.
  • Ability to communicate appropriately to relevant stakeholder.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today


Job Family Group:



Job Family:

Applications Support


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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