
Officer, Custody Operations Analyst SFE Settlement Experience - C11 (Hybrid)
- Job Req Id:
- 25892830
- Location(s):
- Kuala Lumpur, Malaysia
- Job Type:
- Hybrid
- Posted:
- Aug. 04, 2025
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.
Shape your Career with Citi
Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.
We’re currently looking for a high caliber professional to join our team as Officer, (Securities & Derivatives Senior Supervisor – C11) - Hybrid (Internal Job Title: MYS CTSM KL - Securities & Derivatives Senior Supervisor – C11 (Hybrid) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
- Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
- (Optional) We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
- Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
- We have a variety of programs that help employees balance their work and life.
In this role, you’re expected to:
- Resolve settlement issues, and serve as a SME (subject matter expert) to interpret against policies, guidelines or processes; escalate complex issues as needed
- Analyze data using data analysis tools and methodologies to make process improvement recommendations to senior management
- Utilize understanding of securities and derivatives settlement activities to interpret data, prepare reports, and present findings to management
- Identify policy gaps and formulate policies to aid in the streamlining of related work processes
- Assist with the implementation of assigned projects, including trade flow process enhancement initiatives
- Interpret data to make recommendations for launching new products, services, and upgraded platforms
- Provide informal guidance and on the job training to new team members
- Minimizes risk to the bank by monitoring/providing solutions to errors and adhering to audit and control policies
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
As a successful candidate, you’d ideally have the following skills and exposure:
- 5-7 years of relevant experience
- Previous people management experience
- Consistently demonstrates clear and concise written and verbal communication skills
- Bachelor’s Degree/University degree or equivalent experience in Business, Accounting or Finance
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Take the next step in your career, apply for this role at Citi today
https://jobs.citi.com/dei
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Job Family Group:
Operations - Transaction Services------------------------------------------------------
Job Family:
Securities and Derivatives Processing------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

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