MYS CTSM KL – Business Analyst (Wealth Management)

Business Overview

Citi’s Asia Business serves two of the fastest growing cities, Singapore and Hong Kong through our Consumer, IPB and Private Bank Business. Asia Wealth business offers a diversified range of products ranging from insurance products to complex wealth management products, including FX Products to in excess of 115M customers, with US$260B in client volumes, US$2.4B of total revenue, Asset Under Management of US$42B along with a deposit book of US$90 Billion. These customers are serviced by 1000 odd Relationship and Private Bankers. With more than a century of enviable brand, Best-in-Class digital client acquisition, diverse Wealth Management product capability and market leadership, we are competitively well-positioned to grow a high-quality customer base that benefits most from our product and network capabilities.

Objective Overview

This role is part of the Wealth Asia Supervision team and is integral to establishing a robust Wealth sales control that enables effective risk and control management by the Wealth business in Asia. Reporting to the KL Hub Business Solutions Lead, this role will be responsible for leading and managing the Wealth Sales Control framework across Asia. The candidate is responsible to deliver all technology related scope including data analysis, data quality review, data loading & enrichment process, work with stakeholders to review surveillance parameters / rules to identify the required data elements to satisfy business requirements for generation of alerts / sampling methodology, work closely with technology teams to deliver digital solutions for business within the target timeline, perform User Acceptance Test (UAT), prepare reports / logs / documents etc.

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices.  The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow.  We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

In this role, you’re expected to:

• Responsible to work with multiple stakeholders to automate manual processes and provide digital solution. The candidate will require to understand the business process and data sources to provide business requirement to technology team. The candidate will expect to perform UAT and PAT.
• Responsible for data analysis and data quality check to support the business nature / process.
• Responsible to identify data source issues if any and proactively work with business units and technology teams to ensure no impact to the business operations.
• Operate within agreed business SLAs and confidentiality standards.
• Provide data consultation services to business users and technology teams to support operation functions.
• Prepare trend analysis and surveillance reports for management reporting. Document exception findings, tracking of corrective actions.
• Continuously seek process improvement to enhance efficiency of the surveillance monitoring process, and to address process gaps.
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Provide backup to other team members in their absence.
• Review and update of desk procedures.
• Implement processes and procedures according to the business / compliance requirement.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 2 - 3 years of banking experience in consumer banking technology / business analysis field.
• SQL query skill set is mandatory.
• Able to write VBA/Python code to automate manual reports / processes.
• Project and Change Management experience.
• Good understanding of Big Data solution / related knowledge would be an advantage.
• Good understanding of audit and compliance functions in banking industry.
• Self-motivated and detail oriented.
• Proven organization and time management skills.
• Demonstrated problem-solving and decision-making skills.

Education:

• Bachelor’s degree or equivalent in IT / Computer Science / Data Science & Analytics
• Mandatory: Strong in SQL, understand database table structures and data elements, experience in automate manual processes

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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