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MYS Citibank Berhad Head of Market Management, Treasury and Trade Solutions

Job Req Id:
26951508
Location(s):
Kuala Lumpur, Kuala Lumpur, Malaysia
Job Type:
Hybrid
Posted:
Apr. 08, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

We’re currently looking for a high caliber professional to join our team as MYS Citibank Berhad Head of Market Management, Treasury and Trade Solutions (Internal Job Title: Mkt Seg & Svcs Sr Grp Manager - C15)based in Kuala Lumpur, Malaysia.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

The Mkt Seg & Svcs Group Head is a team lead position. In-depth understanding of how liquidity business helps to contribute to franchise and how the role supports and delivers the global product strategy. A good understanding of the industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the liquidity product function, treasury negotiations, client needs, risk & controls with expertise in related subject areas. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, portfolio management, driving business, budgeting, planning, risk & regulatory controls, operational process and contribution to future strategy of the area(s). Impact reflects size of portfolio managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. May be doing involved or responsible for diverse (cross-discipline) activities.

Responsibilities:

  • This is a senior role which is part of the Global Product Team, with ownership of product strategy, product positioning, business management, sales enablement, and partnership/alliance development and management

  • This position will have significant senior-level exposure and play a leading role in managing the current portfolio and product set, and determining long-term strategy as well as the allocation of investment dollars to execute the strategy globally

  • As a Global Product Manager this role will oversee product strategy for a portfolio of solutions and services

  • The role will also be responsible for Customer Experience, defining our strategy and overseeing the execution of the underlying initiatives

  • This role will be required to drive action across the organization (esp other functions: Operations, Technology, Sales, Control Functions etc) in order to achieve goals and ensure that a BAU operational model is in place

  • The Global Product Manager will also lead development and expansion of partnerships and alliances within the product ecosystem to create innovative and turn-key solutions between Citi products and other players in the ecosystem

  • The successful candidate must be both a leader and a team player, working with regional Product teams, Product Sales, Client Experience, Banking, Implementation, Legal, Compliance and other functional teams locally & globally

  • The Global Product Manager will also work with internal partners to drive the visibility and positioning of the product

  • Manage balance sheet considerations linked to Pricing Beta(COF), Vol Alpha whilst keeping track RLAP, LCR, ROTCE, SNS, local NSFR, portfolio mix elements of the country portfolio across currencies.

  • Develop dynamic portfolio management strategies for revenue maximization by driving NIB vol and IB COF maximization through tier and slab play linked to operating flows. TD spread maximization and keep book growth at minimal by developing interesting IB growth strategies.

  • Assist in development and analysis of strategic LMS product roadmaps of ID. Including product roll out last mile delivery risk and control assessments, approvals to enable friction free launches, product marketing to gain maximum benefit from each product as well as review client surveys and analyze competitive industry landscape to identify relative trends, threats and opportunities.

  • Participate in day-to-day product management for core products such as product delivery client experience and client communication strategies as well help the team prioritize, negotiate and remove obstacles to achieve business results in Indonesia.

  • Drive client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients

  • Contribute to achievement of new to bank client deposit acquisition targets, product financial performance, revenue performance by sector, segment at a factory level, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans

  • Develop and communicate a business plan to sales, banking to approach the marketplace, and implement risk and control procedures, client problem resolutions and support sales with client solution design management

  • Lead client product document negotiations.

  • Lead the content accuracy and risk review of the Country LCAs, CAP grid reviews, RCAs, ARCMs, EUC risk remediation and retirement disciplines, self-identification of issues via CAPs and their closures, own the operational processes and implementation guides for the LMS products. Ensure awareness of local regulatory reports and their accuracy, any new regulatory changes should be understood, shared with the cluster teams, updated in CAP grids.

  • Drive digitization of end-to-end product implementation and operational processes in partnership with global and cluster geography partners. Lead in country audits and regulatory queries.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and local & global regulatory reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • 15+ years of relevant experience

  • Knowledge of industry players and ecosystem, as well as industry networks preferred

  • Broad and diverse function experience in marketing, credit, acquisitions, product development and analytics

  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

  • Ability to work unsupervised and adjust priorities quickly as circumstances dictate

  • Consistently demonstrates clear and concise written and verbal communication

  • Demonstrated analytical skills

  • Demonstrated problem-solving and decision-making skills

  • Consistently demonstrates clear and concise written and verbal communication

  • Ability to work in a team-oriented environment

  • Prior product, finance, corporate treasury experience will beneficial

  • Diverse skills and background are appreciated

  • The incumbent will work closely with regional/cluster product teams to set and track annual revenue & expense targets, and will be expected to support client discussions to help drive wins, program growth and new deal ramp

Education:

  • Bachelor’s degree/University degree or equivalent experience
  • Master’s degree preferred

  • Degree in Business Administration, Finance, Marketing, specialized analytics or related discipline

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today https://jobs.citi.com/dei

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Job Family Group:

Product Management and Development

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Job Family:

Market Segments and Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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