Director, Head of Fund Accounting Operations Lead - Asia South & JANA

The Director of Fund Accounting Operations is a senior management level position responsible for delivering scalable and efficient operations in Kuala Lumpur, driving a variety of fund valuation activities in coordination with multiple stakeholders and teams. The overall objective of this role is to provide leadership to the Fund Accounting Operations team based in Kuala Lumpur, ensure enhanced & seamless delivery of activities associated with Net Asset Valuations (NAV’s), partner with stakeholders for new business & technology initiatives. This role directly reports to Head of Asia Fund Services Operations and will be a member of Asia Fund Services Leadership Team.

Responsibilities:

• Develop strategies and provide oversight in meeting operational goals, participate in business development including sales pitches and cost out new businesses.
• Ensure operations delivery on both strategic and tactical BAU priorities and objectives to provide a quality service to clients and stakeholders.
• Evaluate risk and controls, including operational impact of changes in legislation, and ensure compliance to established controls
• Monitor service level standards and provide senior management with compliance reporting as well as maintain an environment where processes and controls are monitored, and potential risks escalated on a timely basis
• Monitor Profit and Loss (P&L), expense managements, budget, and planning
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Serve as an escalation point for operations team and ensure open communications between operations and key stakeholders.
• Direct and participate in department and industry initiatives as well as support corporate governance and ethics
• Ensure communication and engagement with staff regarding changing business needs, ensure appropriate staffing through successful selection and retention of staff, establish goals and performing performance assessment on semi-annual basis. Coach and develop our team members and assist them in their career development.

Qualifications/requirements:

• Strong knowledge of Fund Services Business.
• More than 15 years of working experience in the Financial Services industry or relevant Operations management with Banking and Financial Institutions, with direct experience in managing teams
• Continuous improvement and transformation-related skillset and mindset with proven track record of the same
• Advanced-level experience in a related role with commensurate experience in business, functional, site and people management preferred
• Demonstrated success coordinating with senior leadership and in managing stakeholders
• Proven ability to manage various concurrent activities and projects in a fast-moving, high-risk environment
• Strong interpersonal, communication and managerial skills, with executive presence and client-centric mindset

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

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