Digital Asset Operations - Analyst

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Job Overview

Job Background / Context
Citi is revolutionizing the future of digital asset management and blockchain integration. The Investor Services business is dedicated to building innovative solutions that redefine security, efficiency, and accessibility in the digital economy. Join a team where innovation is not just a buzzword, but the core of our DNA.
Investor Services Operations comprises of multiple operations groups supporting our Custody (Global and Direct), Funds and Execution Services businesses. This new and exciting space for our clients where our business is looking to lead the way. 

Job Purpose
The Analyst is responsible for reviewing, validating, and approving digital asset settlement transactions processed by makers, while also executing complex or high-value settlements independently. This role ensures operational accuracy, security compliance, and timely execution of transactions on blockchain networks. The Senior Analyst also provides guidance to junior team members and contributes to maintaining a strong control environment.

Key Responsibilities
•    Review and validate settlement instructions prepared by makers for accuracy of wallet addresses, transaction hashes, asset quantities, and settlement timelines.
•    Approve settlement transactions within defined authorization limits, ensuring compliance with internal procedures and security protocols.
•    Execute high-value, urgent, or complex settlement transactions requiring advanced verification steps.
•    Monitor blockchain explorers to confirm settlement completion and accuracy of recorded details.
•    Perform reconciliations between on-chain balances and internal records, escalating unresolved breaks.
•    Investigate settlement exceptions, failed transactions, or delays, coordinating resolution with relevant teams.
•    Maintain complete and accurate transaction logs, reports, and audit trails.
•    Contribute to process improvement by identifying operational gaps and recommending control enhancements.
•    Assist in training and mentoring junior analysts on settlement procedures and operational best practices.
•    Support preparation of daily MIS, operational dashboards, and exception reports.
•    This team operates within a 24/7 shift model to ensure continuous operational coverage.

Knowledge, Skills & Qualifications
•    5–7 years of experience in settlements and reconciliations (digital asset or securities operations).
•    Prior checker or transaction authorization experience preferred.
•    Exposure to blockchain transaction flows, custody platforms, or on-chain reconciliation tools is advantageous.
•    Strong understanding of blockchain fundamentals and transaction verification methods preferred
•    Advanced skills in Microsoft Excel for reconciliation and reporting.
•    High level of accuracy and attention to detail.
•    Ability to assess risk in transaction processing.
•    Strong decision-making and escalation skills.
•    Good communication and mentoring abilities.
•    Adaptability to evolving digital asset technologies and processes.

Development Value
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model, but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
    Generous holiday allowance; increasing with tenure
    A discretional annual performance related bonus
    Private medical insurance packages to suit your personal circumstances
    Employee Assistance Program
    Pension Plan
    Paid Parental Leave
    Access to an array of learning and development resources

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Job Family Group:

Operations - Core

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Job Family:

Operations Project Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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