Operations Support Intermediate Analyst- Accounting

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Job Overview

• Ops Support Senior Analyst is a mid-level position responsible for providing operations support services, including but not limited to the responsibilities shown below. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

  Responsibilities:

  • Perform analysis to define problems, assist with developing innovative solutions, and streamline operation.
  • Escalation of issues.
  • Work in a team environment and perform items at various levels of completion when needed to benefit the team.
  • Perform general ledger reconciliations.
  • Ability to identify issues and assist with driving to resolution.
  • Perform daily partner settlement.
  • Prepare daily and monthly journal entries.
  • Monitor incoming partner files along with timely communication and resolution of file issues identified.
  • Identify solutions for data mining projects.
  • Assist with partner projects.
  • Prepare documentation for internal and external auditor request.
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • Ability to interact with external and internal customers.

  Qualifications:

  • 2-5 years of general accounting experience.
  • Self-motivated and detail oriented.
  • Proven organization and time management skills.
  • Demonstrated problem-solving and decision-making skills.
  • Strong Excel and Access skills.
  • Supervisory experience a plus.
  • Ability to work unsupervised and adjust priorities quickly as circumstances dictate.
  • Demonstrated problem-solving and decision-making skills.

  
  Education:

  • Bachelor’s degree/University degree or equivalent experience

  
  This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Hybrid

Schedule is Monday to Friday 8:00 am to 4:30 pm EST

Accounting Experience, required

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Job Family Group:

Operations - Core

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Job Family:

Operations Support

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Time Type:

Full time

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Primary Location:

Johnson City Tennessee United States

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Primary Location Full Time Salary Range:

$58,700.00 - $81,900.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Aug 06, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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