Global Head of Middle Office Technology - Fund Services

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Job Overview

The Global Head of Middle Office Technology is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to drive applications systems analysis and programming activities.

We are seeking a highly experienced and visionary Senior Development Group Manager to lead our global Fund Middle Office Technology development team. This critical role will be instrumental in shaping the future of our post-trade services, driving innovation, and ensuring the robust delivery of advanced technology solutions for our global clientele. The successful candidate will possess a unique blend of deep technical expertise, strong leadership capabilities, and a profound understanding of the investment management industry, particularly in middle office operations.

Responsibilities:

• Strategic Leadership & Roadmap: Define, champion, and execute the strategic technology roadmap for the Fund Middle Office, aligning with overall business objectives and emerging industry trends. Drive the adoption of cutting-edge technologies, including AI/ML and cloud computing, to enhance platform capabilities and operational efficiency.
• Global Team Management: Lead, mentor, and inspire a diverse and globally distributed team of highly skilled software engineers and development leads. Foster a culture of excellence, innovation, collaboration, and continuous improvement. Ensure effective resource allocation, performance management, and career development for team members.
• Prepare and present regular team/project reviews to senior management and business leaders
• Drive the design and development of system architecture, work with end-users of the systems, and enhance the quality of deliverables Ensure staff follows Citi documented policy and procedures as well as maintain desktop procedures and supporting documentation for filings on a current basis and in comprehensive manner
• Monitor and manage approach/end results, budgeting, planning, policy formation, and contribute to future strategy of the area(s)
• Ensure change is managed with appropriate controls, documentation, and approvals including implementation of new and revised regulatory reporting requirements
• Research and resolve issues, provide recommendations, and escalate to senior management as needed
• Manage and maintain all disaster recovery plans, oversee appropriate testing, and provide permit-to-operate for new applications
• Lead and deliver local staff forums, present global, regional, and location news and updates to engage team in the progress of organization
• Contribute to defining and implementing best practices and processes for the department and ensure transparency and consistency across teams
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Platform Ownership & Delivery: Oversee the end-to-end development, implementation, and support of proprietary and vendor platforms covering a comprehensive suite of middle office capabilities, including:
  • Portfolio Accounting
  • Performance & Attribution Analytics
  • Investment Compliance (Pre- and Post-Trade)
  • OTC Derivative Valuation & Lifecycle Management
  • Investor Reporting & Client Communications
  • Data Management & Reconciliation
• Cross-Functional Collaboration: Partner closely with Product Development, Operations, and Business stakeholders to translate complex client requirements into scalable, resilient, and performant technical solutions. Act as a key liaison between technology and business units, ensuring seamless communication and alignment.
• Technical Excellence & Innovation: Maintain a hands-on approach to technology, providing architectural guidance, code reviews, and technical oversight. Drive the adoption of best practices in software development, CI/CD, testing, and security. Explore and integrate AI/ML capabilities to deliver predictive analytics, automation, and enhanced decision support for middle office functions.
• Client Engagement & Representation: Represent the technology team in client-facing discussions, including major RFPs and existing client engagements. Effectively articulate our technological capabilities, strategic vision, and value proposition to both technical and non-technical audiences.
• Industry & Market Insight: Stay abreast of the latest developments in post-trade services, investment management industry trends, regulatory changes, and competitive landscape. Leverage this knowledge to proactively identify opportunities for technological differentiation and competitive advantage.

Qualifications:

• 15+ years of relevant experience
• 8+ years of People Management experience
• Proven track record of successfully leading large-scale technology initiatives and delivering complex software solutions.
• Extensive experience with the full Software Development Lifecycle (SDLC) and Agile Methodologies.

Technical Skills:

• Demonstrable hands-on technical proficiency in Modern Programming Languages (e.g., Python, Java, C#, Go) and relevant frameworks.
• Deep understanding and practical experience with cloud computing platforms (e.g., AWS, Azure, GCP) and cloud-native architectures.
• Strong knowledge of Database technologies (e.g., SQL and NoSQL) and Data Warehousing principles.
• Familiarity with Containerization (e.g., Docker, Kubernetes) and microservices architecture.
• Proven experience integrating and leveraging AI/ML models and frameworks in production environments is a plus

Domain Expertise:

• Comprehensive understanding of Fund Middle Office and post trade services
• Knowledge of regulatory requirements relevant to the investment management industry is a plus

Leadership & Communication:

• Exceptional leadership and people management skills, with the ability to motivate, inspire, and develop high-performing teams across different geographies.
• Superior verbal and written communication skills, with the ability to articulate complex technical concepts to diverse audiences, including senior management, business stakeholders, and clients.
• Demonstrated ability to influence, negotiate, and build consensus across various organizational levels.
• Proficient computer skills with a focus on Microsoft Office applications

Education:

Bachelor’s degree/University degree or equivalent experience

Master’s degree preferred

What We Offer:

• An opportunity to drive significant technological transformation within a leading financial institution
• A challenging and rewarding role with exposure to cutting-edge technologies and global markets.
• A collaborative and innovative work environment with a focus on continuous learning and professional growth.

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Job Family Group:

Technology

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Job Family:

Applications Development

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Time Type:

Full time

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Primary Location:

Jersey City New Jersey United States

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Primary Location Full Time Salary Range:

$170,000.00 - $300,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Oct 01, 2025

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