VP, Business Risk and Control Officer (MCA/RCSA) - C13

Operations & Technology is tightly integrated with Citi’s businesses and plays a central role in driving value for the firm as well as its clients. It provides a foundation for infrastructure, technology, processes, and people that enable Citi to achieve its day-to-day operational and its long-term growth goals. As measured by transaction volumes and customer touch points alone, Citi’s global O&T is one of the largest single organizations in the world.

The mission of the Technology MCA organization in Citi is to drive MCA best practice, transformation and execution consistency across O&T product lines support the identification, assessment, and management / mitigation of risk across Technology. (MCA, i.e. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes.  The Management Control Assessment (MCA) Governance Methodology and Training Team is responsible for the providing necessary program updates and training for MCA users, as per the MCA Standards and Procedures. This position will report to the MCA Training & Awareness Manager, working closely with global and regional MCA teams.

The position requires a solid conceptual/practical grounding in both Operational and Compliance Risk Management as well as current MCA / Risk and Control Self-Assessment (RCSA) requirements and activities. The successful candidate must be able to understand the practical application of Citi’s MCA Program by driving compliance to Policy, Procedures and MCA Transformation work through communication and training initiatives.

The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. 

• Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.

• Coordinate risk and control responsibilities and ensure accountabilities are embedded within FLUs, including providing training and leading by example.

• Support with standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.

• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience

• Excellent problem-solving skills with ability to comprehend the big picture and critical details

• Consistently demonstrates clear and concise written and verbal communication skills targeting a broad audience

• Effective organizational influencing skills required.

• MS Excel, PowerPoint

Education:

• Bachelor's/University degree, Master's degree preferred.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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