Talent Management and Engagement Program Manager, SVP

Discover your future at Citi

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Job Overview

Talent Management and Engagement Program Manager

Responsibilities:

• Provides oversight and management of In-Business Talent & Engagement Councils
• Leads Aspirational Representation and Talent Mobility goals process, updates and identifies   trends and opportunities
• Reviews data and recommends   interventions based on attrition, hiring, promotion rates, and representation   trends across levels and demographic groups.
• Analyzes and reports insights that inform leadership decisions, team priorities, and program execution
• Develop actions to drive Recruiting and Mobility, in partnership with Talent Acquisition and Early Career Programs
• Provides programmatic development and exposure opportunities for talent to accelerate readiness for new roles
• Creates a strong partnership with recruitment team by matching our key talent to opportunities.
• Engages and partners with relevant internal and external stakeholders to create pipeline of diverse talent
• Deliver business/ function specific interventions, talent and engagement programs
• Deliver strategies, tools, programs to business/ function to address leadership opportunities
• Review population data and   recommend engagement interventions based on trends identified in attrition, hiring, promotion rates, and representation across talent levels and demographic groups. Analyzes and reports insights from engagement related data sets that inform leadership decisions, team priorities, and program   execution, including:
• Facilitating culture focus   groups and ensuring outcomes are identified and actioned
• Designing, implementing, tracking, and reporting on ROI
• Partner with HR colleagues, business leaders and the AA/EEO Discipline to report and implement   Affirmative Action plans for compliance
• Co-Facilitate NLAP for new managers, in partnership with Learning & Development
• Engages and Partners with business leaders and HRAs to lead talent and engagement programs across and develop KPIs to measure program effectiveness
• Creates effective communication channels to drive engagement and action, in partnership with TME Advisors

Qualifications:

• Bachelor’s/University degree, Master’s degree preferred
• Experience in related Human Resources and/or Talent Management
• Consistently demonstrates clear and concise written and verbal communication skills
• Demonstrated leadership and stakeholder management capabilities
• Ability to operate with minimal guidance
• Ability to influence without management responsibilities
• Effective at partnering across HR disciplines and with business leadership
• Able to influence at a senior level with stakeholders at the Executive Management Team level
• Self-motivated and detail oriented
• Proficient in Microsoft Office with an emphasis on MS Excel
• Adept at leveraging technology tools (i.e., Tableau dashboard) to understand insights and trends

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Job Family Group:

Human Resources

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Job Family:

Talent, Development, Learning & Engagement

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Time Type:

Full time

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Primary Location:

Jacksonville Florida United States

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Primary Location Full Time Salary Range:

$119,680.00 - $179,520.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Mar 06, 2026

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.