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Managers Control Self-Assessment (MCA) Sr. Lead Analyst - C14

Job Req ID 25879123 Location(s) Jacksonville, Florida; Tampa, Florida Job Type On-Site/Resident Job Category Controls Governance & Oversight
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Individuals in MCA are responsible for designing and implementing a comprehensive and robust Managers Control Self-Assessment (MCA), also known as Risk & Control Self-Assessment (RCSA), and the execution of control activities thus improving identification and remediation of significant control issues and operational risk events in a timely manner.

Responsibilities

  • Manage the execution of control activities in support of Managers Control Self-Assessment (MCA) program, also known as Risk & Control Self-Assessment (RCSA).
  • Manage the MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight and related reporting.
  • Take ownership to identify, analyze, and assess potential risks, ensuring timely identification and remediation of significant control issues and operational events.
  • Drive the execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures.
  • Develop and maintain ORM tools and methodologies to support accurate and consistent assessments of the risk and control environment
  • Consistently monitor key performance indicators (KPIs) and evaluate effectiveness of the risk and controls
  • Propose enhancements or improvements as necessary to the MCA.
  • Implement a robust tracking and reporting MCA inventory including key metrics to provide visibility on the status of control gaps and MCA quality control processes, highlighting risk and escalating concerns in a timely manner.
  • Champion MCA best practices transformation, and execution consistency across business/functions.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
  • Develop and maintain relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the MCA requirements.
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members on matters of MCA structure, process and procedure.
  • Support MCA Transformation deliverables including oversight of control uplift, creation of updated inherent risk assessments.
  • Develop content of GPMPs including reference controls to mitigate all risk in end to end process

Qualifications

  • 10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
  • Ability to identify, measure, and manage key risks and controls.
  • Track record leading Control related projects and programs • Ability to see the big pictures with high attention to critical details.
  • Develop and implement strategy and process improvement initiatives.
  • Comprehensive knowledge of Citi’s businesses and functions and their risk profiles.
  • Developing new ideas and improving current processes to proactively mitigate risks.
  • Requires an ability to provide challenge and make recommendation for risk and controls remediation.
  • Expert knowledge in the development and execution for controls.
  • Proven experience in control related functions in the financial industry.
  • Proven experience in implementing sustainable solutions and improving processes.
  • Expert understanding of compliance laws, rules, regulations, and best practices.
  • Deep understanding of Citi’s Policies, Standards, and Procedures.
  • Strong leadership, decision-making, and problem-solving skills.
  • Strong analytical skills to evaluate complex risk and control activities and processes.
  • Ability to deliver compelling presentations and influence executive audiences.
  • Strong sense of accountability and ownership, with strong results orientation.
  • Excellent communication skills; ability to engage and inspire across stakeholder groups.
  • Exceptional command in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education

Bachelor's/University degree, Master's degree preferred

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Managers Control Self-Assessment

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Time Type:

Full time

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Primary Location:

Jacksonville Florida United States

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Primary Location Full Time Salary Range:

$130,880.00 - $196,320.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Analytical Thinking, Assessment, Business Insights, Communication, Constructive Debate, Controls Lifecycle, Controls Management, Data Quality Management, Risk Management, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jul 03, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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