Business Risk and Control Officer - C13 - JACKSONVILLE

Wealth Accountability, Culture, Transformation(ACT) Execution Risk & Control Analyst – C13

Citi Global Wealth (Wealth) is an organization established to serve its clients across the wealth spectrum and capitalize on Citi’s industry leading capabilities to support the goal to be the leading wealth management provider globally. As we embark on this journey, it is imperative to have a strong Risk & Control framework, supporting this goal through an independent but integral Internal Control organization.

Towards this objective, Enterprise Workforce Management (EWM) team has established ACT program to ensure that Wealth has adequate staffing with appropriate skill levels to carry out the risk and control activities, execute controls and monitor control results. 

This role is responsible for development, and implementation of strategies, initiatives, and action plans to meet Wealth’s commitments under the Firm’s Transformation Risk and Control Program, specifically ACT which is focused on meeting regulatory mandates. The role will work with a team of Wealth Transformation leaders, Chief Operating Office, EWM, Regional and Business leaders to ensure the deliverables under the regulatory commitments are executed on time.

A good understanding of the Global Wealth business industry along with a thorough understanding of key regulatory requirements for risk management and broad risk and control expertise, is very helpful for being successful in this role

This role will report to the Wealth ACT Execution Risk & Control Lead (ACT Lead)

Key Responsibilities

• As a part of the ACT Execution team, work with Business Execution leads and their teams to execute the deliverables under regulatory commitments to define scope, target state, and success criteria for ACT program
  • Look across ACT program components (Staffing Adequacy, Skills Assessment, Demand and Capacity Planning etc.,) and initiatives to identify related and interdependent elements and provide recommendations, where needed, for combining or connecting programs and initiatives to achieve greater effectiveness and efficiency.
  • Execute Wealth ACT Transformation plans for select Risk & Control programs, , deliverables and other milestones against commitments, dependencies, by following the playbooks provided by EWM
  • Engage with all relevant Citi stakeholders with appropriate accountability towards executing the deliverables, check and challenge activities
• Identify critical interdependencies among programs, and engage the single point of contacts, SME for obtaining clarifications, getting buy-ins as well as transparent communication to Program and leadership teams
• Ensure closure and change management of program deliverables to confirm quality and adequacy of deliverables against program target state, including coordination with Internal Audit, as needed 
• Develop and maintain strong working relationships business stake holders, key SME and EWM Partner Engagement, BFQC and TPO teams and adoption teams

Qualifications:

• 5+ years broad experience in executing project deliverables with an emphasis on Risk & Controls Programs in the financial services industry.
• Specific subject matter expertise regarding transformation and risk management disciplines and a strong business understanding of Wealth Management products and services.
• Track record of managing internal relationships and demonstrated experience in leading sustained change and change management efforts
• Strong interpersonal skills, with evidence of working in collaboration across large organizations, including a proactive and 'no surprises' approach in communicating issues/requests
• Excellent verbal and written communication skills.
• Demonstrated ability to think strategically, analytically, and creatively problem solve
• Strong leadership skills and demonstrated ownership of solutions
• Continuous improvement mind-set – assess impact of actions and adjust as needed; simplify and standardize at every opportunity
• Understand how your work contributes to other work across Citi / understand downstream impacts of decisions made
• Partner across the business in a way that demonstrates collective obligation on managing risk through appropriate controls
• Seek out diverse perspectives and skill sets recognizing that the power of Citi is the sum of its parts
• Constructively challenge others at all levels and across boundaries to deliver better results; invite challenge
• Fully commit to decisions once made
• Be comfortable communicating reality – both positive and negative - honestly, openly and directly
• Work across teams and boundaries, regardless of titles and roles, to deliver the full value of Citi to clients

Education:

Bachelor’s/University degree or equivalent relevant business experience.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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