Assistant Vice President KYC Transformation Business Analyst

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Job Overview

The Assistant Vice President, Financial Crimes KYC Transformation Business Analyst, is a pivotal role within the Financial Crimes organization, dedicated to enhancing the operational efficiency and effectiveness of USCC and Retail/Wealth segments. This individual will support critical transformation initiatives within the Know Your Customer (KYC) Modernization program, bridging the gap between business needs and operational processes. The role demands a proactive approach to identifying areas for improvement, analyzing data, and recommending innovative solutions that streamline workflows, boost productivity, elevate customer experience, and fortify risk management.

Reporting directly to the Financial Crimes Transformation team, this position plays an important role in fostering a culture of strong control and compliance, customer centricity, and accountability. The successful candidate will support efforts to identify, anticipate, and mitigate AML, reputational, and operational risks in close partnership with diverse functions including Compliance, Operations, Technology, Risk, and Audit, engaging stakeholders at all levels of management.

Key Responsibilities

• Strategic Transformation Support: Support end-to-end transformation projects within the KYC Modernization workstream, ensuring alignment with organizational strategic objectives and evolving regulatory requirements.
• Process Optimization & Innovation: Help identify and champion opportunities for automation, digitization, and process simplification to significantly reduce cycle times, enhance data quality, and improve overall operational efficiency.
• Current and Future State Analysis: Document current-state workflows to inform the design and development of innovative future-state models. Partner across Compliance, Technology, Operations, and Business teams to ensure seamless execution and adoption of transformation initiatives.
• Stakeholder Engagement & Project Reporting: Support transparent communication across the project and to senior leadership by tracking and reporting project status, milestones, and challenges to facilitate informed management expectations and decision-making.
• Risk Mitigation & Compliance:  Identifying, anticipating, and mitigating AML, reputational, and operational risks.

Qualifications

• 5 to 8 years of relevant banking experience
• 2-3 years AML/KYC regulations, sanctions, and financial crimes risk management principles.
• Ability to manage multiple requests and prioritize effectively
• Familiarity with project management methodologies (e.g., Agile, Waterfall).
• Experience with identifying and implementing process improvements and automation solutions.
• Strong organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Ability to work independently and collaboratively within a team-oriented environment.
• Bachelor's degree preferred

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Job Family Group:

Operations - Services

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Job Family:

Business KYC

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Time Type:

Full time

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Primary Location:

Jacksonville Florida United States

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Primary Location Full Time Salary Range:

$79,120.00 - $118,680.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Mar 23, 2026

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