Foreign Trade Operations Officer

Job Description:

We are seeking a Foreign Trade Operations Officer to join our team. This role is responsible for managing and supporting client inquiries, ensuring smooth transactions, and maintaining excellent customer relationships.

The ideal candidate will have a strong understanding of trade regulations and customer service.

Key Responsibilities:

•Communicate with clients and internal partners to ensure seamless operations.

•Handle customer inquiries, provide trade-related support, and resolve issues efficiently.

•Stay updated on trade regulations, tariffs, and market trends to provide accurate information.

•Assist in preparing trade reports, analyzing data, and identifying process improvements.

•Collaborate with related teams to ensure trade activities comply with company policies and international laws.

Qualifications and Skills:

•Bachelor’s degree in International Business, Supply Chain Management, or a related field.

•Experience in trade services

•Strong knowledge of foreign trade regulations.

•Excellent communication and problem-solving skills.

•Proficiency in Microsoft Office and trade-related software.

•Ability to multitask, prioritize, and work in a fast-paced environment.

•Fluency in English

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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