Senior Lead Counsel - Credit Card Servicing & Operations
The Senior Lead Counsel I is a senior level position responsible for providing legal guidance and thought leadership to the business. The overall objective of this role is to provide legal support, advice, and guidance to the business.
The attorney in this role will provide legal support to the Fraud and U.S. Card Operations businesses, which is comprised of Core Operations, Credit Operations, Customer Service and other applicable teams. This attorney will be part of a legal team working with business management in support of operational processes and customer communications related to consumer and small business credit cards including, for example, underwriting, adverse action, account management and billing and fraud disputes; fair lending focused reviews of fraud and underwriting models; support of issue managers in identifying legal and regulatory risk and providing guidance on appropriate remediation; support of business partners managing through regulatory examinations. This attorney will also provide direct Legal support for Fraud Policy and Fraud Operations teams.
Responsibilities:
- Responsible for providing legal counsel to the Business, participating in strategic initiatives, providing subject matter expertise and interpretations of relevant laws, rules, regulations, and industry practices, and advising business management on legal matters impacting the business
- Objectively evaluates Business proposals by applying institutional knowledge and risk appetite against industry standards, widely accepted business practices, laws, rules, and regulatory guidelines, escalating as appropriate
- Collaborates across internal lines of business and control/support functions to achieve coordinated and efficient outcomes on matters of common interest; coordinate closely with the Legal team on a regional and global basis
- Participates in credit card planning and development initiatives; contribute to business objectives by providing thought leadership using knowledge of industry, laws, and regulations
- Proactively identifies, evaluates, and contributes to the appropriate management of legal, regulatory, and reputational risk by collaborating with ICRM & Risk, following relevant legal developments, participating in internal projects, escalating as appropriate
- Manages day-to-day legal activities as a subject matter expert in area of responsibility and provide advisory services to business partners
- Monitors management of complex legal issues and transactions, escalating when necessary
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Qualifications:
- 7+ years of relevant industry experience, preferably in financial services
- Banking or financial industry experience, including laws related to banking regulations
- Knowledge of international laws, regulations and practices while staying abreast of regulatory and legal environment, internal policies and industry trends that impact the business
- Experience with complex deals, demonstrated ability to analyze issues and develop legal solutions
- Effective communication and negotiation skills and ability to build and maintain trusted relationships
- Excellent interpersonal, organizational and relationship management skills
- Proven ability to apply sound judgement while managing assignments in a demanding, fast-paced environment
- Bar license in good standing to practice law
Education:
- Juris Doctorate or equivalent law degree
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Job Family Group:
Legal------------------------------------------------------
Job Family:
Legal - Product------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
Irving Texas United States------------------------------------------------------
Primary Location Full Time Salary Range:
$186,640.00 - $279,960.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Anticipated Posting Close Date:
Aug 20, 2024------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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