Human Capital Risk Management Officer - SVP

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Job Overview

Job Description:

Citi is focused on five core interconnected businesses, building a winning culture, and modernizing its processes and infrastructure. The HR Function empowers Citi to achieve its firmwide priorities by attracting, hiring, and retaining the best talent, ensuring we have the right skills in the right roles.

The HR Risk and Control organization, under the HR Function, is responsible for establishing frameworks with respect to both the identification and management of Human Capital Risk (HCR), as well as organizational control and compliance strategies and programs. This role will drive data-driven and holistic risk management through the development and implementation of enhanced capabilities to proactively identify, assess, measure, and control HCR-related risks.  

Responsibilities

Human Capital Risk Management & Oversight: Influence the design and execution of Citi’s enterprise-wide framework and measurements used to manage HCR-related risks associated with the employee lifecycle. This includes, but is not limited to, the following:

• Identifying Material, Emerging, and other notable HCR-related risks through detailed analysis of quantitative and qualitative sources of insight (e.g., operational losses, scenario analysis, RCSA ratings, regulatory environment).
• Designing and implementing horizon scanning strategies to enable proactive risk assessments.
• Supporting updates to Citi’s Risk Taxonomy, as relevant.

• Leading updates to HCR’s Risk Appetite Statement (as relevant) and execute Risk Appetite Assessments in line with Enterprise Risk Management requirements.
• Driving the development of remediation and/or management action plans for risk management weaknesses, where applicable.
• Supporting the development, implementation, monitoring, and reporting of meaningful risk metrics (i.e., Key Risk Indicators and Key Performance Indicators) to enable proactive HCR risk identification and management.
• Developing and/or providing subject matter expertise for the design and implementation of HCR-related controls.
• Leading and/or coordinating updates to HCR-related policies, standards, and procedures with a focus on simplification and clarity.
• Partnering with Citi’s businesses and functions to promote HCR awareness and best practices as well as reviewing and providing constructive feedback on their self-assessments.
• Developing, coordinating, and/or delivering HCR-related training.
• Delivering high quality, value-added multiple concurrent deliverables on time and to specification.   
• Driving agendas for meetings and ensuring connectivity and comprehensive analysis of key information for both internal and external stakeholders.
• Driving the use of AI/Technology to enable more effective and efficient risk management.
• Proactively seeking to understand and act in alignment with organizational decisions.   

Qualifications

• 8-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry (HR-related experience is beneficial but not required).  
• Strong analytical skills with proven ability to break down complex matters into core issues and root causes that can be more readily addressed.
• Demonstrated history of accountability and ownership (including developing structured design and execution plans), with strong results orientation.
• Proven track record of operating effectively in high-pressure, fast-paced environments, demonstrating resilience and sound judgment under ambiguity.
• Demonstrated history of providing constructive challenge and making recommendations for risk and controls remediation.
• Strong communication and relationship management skills to effectively collaborate across a variety of global stakeholders with various levels of seniority.
• Proven ability to “connect the dots” across disparate data to proactively identify actionable themes and opportunities.
• Capability to enhance, automate, and simplify processes and controls.

• Ability to inspire curiosity with demonstrated history of continuous learning and improvement.

Education: 

Bachelor's/University degree

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Job Family Group:

Risk Management

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Job Family:

In-Business Risk

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Full Time Salary Range:

$144,480.00 - $216,720.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Analytical Thinking, Business Acumen, Constructive Debate, Escalation Management, Issue Management, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Feb 06, 2026

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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