Engineering Lead Analyst

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Job Overview

Citibank, N.A. seeks an Engineering Lead Analyst for its Irving, Texas location.

Duties: Responsible for the planning, coordination, and implementation of IT projects for strategic monitoring and observability tools including AppDynamics, Splunk, BSM, Aternity, and Evolven. Serve as a liaison between business and technical users in order to determine appropriate solutions to satisfy business needs and compliance requirements, including application architecture and functionality reviews. Provide application process monitoring, in order to assure standards and deadlines are met, including log and event monitoring, end-user monitoring and change reconciliation monitoring to ensure continuous visibility and reports on the stability of critical applications and services. Ensure adherence to monitoring standards, identify monitoring gaps and remediate as needed. Refine monitoring strategy to improve metrics related to the mean time to detect and mean time to recovery of incidents in the application monitoring space. Collaborate across various teams to remove technical roadblocks for complex monitoring implementations, and maintain stakeholder relations. Serve as a subject matter expert in AppDynamics and Evolven, and provide technical expertise to production service managers in order to drive solutions weekly. Drive project deliverables for monitoring and observability tools across various tech stacks including WebSphere, Tibco Business Works, Tibco Enterprise Messaging System, Message Queue, Web Servers, Pivotal Cloud Foundry, and OpenShift. Collaborate with senior management and advise on strategic implementations. Leverage understanding of Software Delivery Lifecycle (SDLC) including application development, performance testing procedures, and engineering certification processes pivotal to monitoring and observability tools. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with Citi policies and protocols.

Requirements: Requires a Master’s degree, or foreign equivalent, in Computer Applications, Applied Computer Science, or related field and 5 years of experience as an Engineering Lead Analyst, Infrastructure Senior Tech Analyst, Infrastructure Analyst, or related position involving monitoring of applications and services for the financial services industry. Alternatively, employer will accept a Bachelor’s degree in the stated fields and 7 years of the specified progressive post-baccalaureate experience. Full span of experience must include: Technology stacks including WebSphere, Tibco Business Works, Tibco Enterprise Messaging System, Message Queue, Web Servers, Pivotal Cloud Foundry, and OpenShift; Software Development Lifecycle (SDLC), including application development, performance testing procedures, and engineering certification processes; Implementation of monitoring and observability tools including AppDynamics, Splunk, BSM, and Evolven; AppDynamics for application process monitoring to identify application performance bottlenecks and reduce impact from outages; Log and event monitoring using Splunk Log Analytics, including custom Splunk search queries, dashboards and alerts; Evaluating financial services function to connect and enable the correlation of application performance with business transaction through impacted systems; and Working with complex ecosystems that have both cloud technologies and legacy technologies, including mainframe and monolith servers. Additionally, 1 year of experience must include: Aternity to analyze user interactions and performance metrics for end-user monitoring, including processes to rollout dashboards, alerts and business transactions; and Change reconciliation monitoring using Evolven to track and validate changes, including deploying agents to servers and facilitating custom requirements for application. Applicants submit resumes at https://jobs.citi.com/. Please reference Job ID #25910344. EO Employer.

Wage Range:                $140,200 to $177,145.97

Job Family Group:         Technology

Job Family:                   Systems and Engineering

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Full Time Salary Range:

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Nov 18, 2025

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