Digital Cloud Adoption Technical Lead

About Citi:
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and, in our clients’, best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

About Our Team:

The Digital Engineering space is home to deeply talented colleagues that work to design, build and test customer products and platforms end-to-end. They not only scale and mature solutions to acquire and grow our customer base, but they also support platforms and frameworks, champion engineering excellence and enhance the customer digital experience around partnerships, servicing, lending, marketing rewards, and offers and payments.

The Digital Cloud Adoption Technical Lead will play a key role to enable and lead Global Consumer programs towards the adoption of OpenShift/ECS Private Cloud and OpenShift/Public Cloud with partnerships across our development teams, Enterprise & Architecture teams, DevOps Operations, as well as various Citi Technology Infrastructure Teams. Requiring a focus on expanding the adoption of private/public cloud as a part of our Cloud Continuum strategy to move to Kubernetes based Private Cloud Platforms (ECS/OpenShift) which will enable the path towards Public Cloud, while enacting as a Trusted Partner to the application development teams to foster a culture of Forward Compatibility.

Over time, this role will include the Public Cloud adoption and support AWS, GCP, or Azure technologies by implementing best practice automation as a primary initiative. Responsible for coordinating with dependency teams including Architecture to define the roadmap, architectural and deployment patterns, and defining a migration path from PCF to OpenShift. Accountability will include identifying potential Application areas ready for Migration and partner closely to ensure smooth transition as they migrate to OpenShift. This role will also be part of a wider Cloud Adoption team comprising of employees and contractor across US and India.

Responsibilities:

• Lead integration of functions to meet goals, deploy new products, and enhance processes.
• Analyze complex business processes, system processes, and industry standards to define and develop solutions to high level problems.
• Provide expertise in area of advanced knowledge of applications programming and plan assignments involving large budgets, cross functional project, or multiple projects.
• Develop application methodologies and standards for program analysis, design, coding, testing, debugging, and implementation.
• Utilize advanced knowledge of supported main system flows and comprehensive knowledge of multiple areas to achieve technology goals.
• Consult with end users to identify system function specifications and incorporate into overall system design.
• Allocate work, and act as an advisor/coach developers, analysts, and new team members.
• Influence and negotiate with senior leaders and communicate with external parties.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years relevant work experience, including Private and Public Cloud experience.
• 5+ years’ experience managing large scale delivery of mobile, web, and cloud products.
• Exhibit expertise in all aspects of technology by understanding broader patterns and techniques as they apply to Citi’s internal and external Cloud Platforms (AWS, PCF, Akamai) and Internet and Mobile Frameworks (Angular, JFP, and iOS and Android native)
• Experience with payment rails such as ACH, RTP, wires, swift etc.

• Proficiency with cloud platforms such as AWS, Azure, GCP, and OpenShift.
• Experience with cloud migration strategies and implementation.
• Knowledge of cloud automation and orchestration tools (e.g., Terraform, Ansible, Kubernetes).
• Familiarity with microservices architecture and containerization (Docker, Kubernetes).

• Experience with DevOps practices and tools (e.g., Jenkins, Travis CI, CircleCI).

• Strong understanding of monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack).
• Knowledge of performance tuning, disaster recovery, and security best practices in cloud environments.
• Strong interpersonal skills to work effectively with senior engineers, stakeholders, and cross-functional teams.
• Ability to convey complex technical concepts to non-technical stakeholders.

Preferred Qualification:

• Strong coding skills in languages such as Python, Java, C#, or Node.js.
• Experience with modern software development practices including Agile methodologies, CI/CD pipelines, and version control systems (e.g., Git).
• Expertise in designing scalable, secure, and reliable cloud-based solutions.  
• Ability to create and implement architectural blueprints and design patterns.
• Proficiency with project management tools and methodologies (e.g., Jira, Trello, Scrum).
• Experience in prioritization, planning, and execution of software development projects.
• Ability to lead cross-functional teams and manage stakeholder expectations.
• Understanding of data storage solutions and databases (e.g., SQL, NoSQL, data lakes).
• Experience with data integration, ETL processes, and data analytics platforms.
• Knowledge of network architecture and protocols.
• Experience with implementing security measures such as IAM, encryption, and compliance with regulatory standards.

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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