Cybersecurity Technical Delivery Manager - Vice President IRVING

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services.

Trust is part of our DNA at Citi. As such, we take safeguarding our customer data very seriously. The Chief Information Security Office (CISO) is made up of deeply dedicated and talented colleagues who work together to ensure the safety of Citi’s and our clients’ assets and information. We manage information security as an end-to-end program – one with a clear mandate and accountability. Our mission is to continually execute and enhance a global security program that is fully anchored to modern control and security frameworks, fully aligned with the technology of the firm, threat-focused and data-driven, and deeply integrated across all Citi businesses globally.

Being talent-driven, we are focused on attracting, developing, and retaining diverse and inclusive talent with a high technical skill level. As a member of our team we will provide you with career development opportunities at all stages of your career. Our employees model a passion for protecting Citi and our clients and believe in treating others with dignity and respect.

Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Technical Delivery Manager - Cyber Operations Technology

We are seeking a skilled Technical Delivery Manager to join our Global Cyber Operations Technology team. With a focus on delivering automated security controls to our Global SecOps teams as part of securing cloud services and systems critical to Citi’s global operations, this role requires a blend of experience across cloud security, project management and agile software delivery methodologies.

Key Responsibilities:

• Technical Delivery Leadership: Run the execution of Cybersecurity projects across a breadth of required programs and requirements.
• Threat-Informed Defense: Work with cross-functional threat-informed defense teams, ensuring proactive threat management and response strategies.
• Agile Software Delivery: Facilitate agile software delivery processes, working closely with cross-functional teams to ensure timely and efficient delivery of secure cloud solution
• Project Management: Manage end-to-end project lifecycle for cloud security initiatives, from planning and design to implementation and ongoing support.
• Performance Monitoring: Establish performance metrics and monitoring frameworks to track the effectiveness of cloud security measures and identify areas for improvement.
• Value Stream Analysis: Conduct value stream analysis to optimize service delivery processes and enhance overall efficiency.
• Stakeholder Management: Collaborate with internal stakeholders, including IT teams, business units, and executive leadership, to align cloud security initiatives with organizational goals.
• KPI Measurement and Delivery Objectives: Define and measure KPIs and delivery objectives related to cloud security initiatives, providing regular updates to management and stakeholders.
• Process Optimizations: Drive process optimizations through value stream analysis and continuous improvement methodologies.
• Certification Processes: Navigate complex certification processes ensuring adherence to industry standards and regulatory requirements.

Requirements:

• Proven experience (3+ years) as a Technical Delivery Manager or similar role within Cybersecurity, with a focus on Cloud Security
• Experience working within Information Security (IS) Risk and Controls programs is a significant benefit.
• Strong understanding of agile software delivery practices and methodologies.
• Strong Data Analysis skills.
• Experience with Project Tracking Software, e.g. Jira
• Project management certification (e.g., PMP, Agile Certified Practitioner) preferred.
• Experience with performance monitoring tools and methodologies.
• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Effective communication and interpersonal skills, with the ability to interact confidently with stakeholders at all levels.
• Proven ability to manage multiple projects simultaneously in a fast-paced environment.
• Experience working with threat modelling teams, security operations teams, and cross-functional engineering teams in a collaborative environment.
• Familiarity with complex certification processes within highly regulated industries is a significant benefit.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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