Cybersecurity & Risk Reporting - Senior Application Manager, SVP (C14)

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

The Role:

The Cybersecurity & Risk Reporting - Senior Application Manager involves product management of Information Security (IS) reporting and analytics platform, analysis of IS key indicators and IS topics, automating the data feeds in collaboration with Technology partners, and working on Cognos BI Platform in the reports production and Quality Control (QC) for Global Information Security under the CISO.

Responsibilities

• Own and manage product features of CISO Business View application in collaboration with the Technology App Dev team and QC testing team
• Perform the periodic operational tasks required to maintain CISO Business View application such as access approvals, green zones, monthly Metrics availability announcements, upkeep of the IS data and key indicator data, etc.
• Field user questions and provide customer service to users and entertain product improvement discussions with various stakeholders
• Work with Technology App Dev team and IS Program Teams to create automation of feeds that feed IS risk data to the CISO Business View application
• Write BRDs and perform UAT testing on the feeds implemented by the Technology App Dev team and promote them into Production upon satisfactory testing.
• Perform QC on others' reports for both formatting and data issues with the ability able to look at the source data and compare it with the PDF reports and spot discrepancies or other issues
• Produce reports and participate in the monthly IS reporting cycle operations as needed
• Perform data analysis using Excel and Access Presentation skills to then present the reports, data analysis artifacts, BRDs, and project plans to stakeholders in clear and easily understood format (i.e. Excel, PowerPoint, Word or PDF documents)
• Directly manage and mentor analysts to support ongoing project work
• Work on CISO Metrics related projects: Work on assigned projects which generally involve the above areas

Qualifications

• 8+ years' experience in Application Product Management and/or Application Development in Financial Services industry with 2+ years' experience directly managing
• Recent experience in IS and/or IT Risk Management
• Web-based application development experience
• Strong IS experience with IS metrics and the ability to understand IS key indicators, their significance, and inter-relationships
• Strong Project/Product Management skills are
• Experience with Dashboarding design and Application Product Management
• Must be able to write Business requirements (BRDs) and manage release process through the standard SDLC
• Experience working with data modeling, management, reporting, and generation
• Detailed understanding of latest data technologies, UI/UX and solutions towards how to help solve next generation business needs
• Experience authoring reports, working with data feeds and any of their automation, and familiarity with the Cognos platform are all a big plus
• Strong organization, drive, and desire to deliver the best results
• Adept at multitasking and time management with the ability to function well under pressure and in alignment to deadlines
• Ability to read, understand, hold review sessions, and approve FRDs
• Ability to write user guides, effective BRDs, and be able to visualize various usage scenarios

Education

• Bachelor's degree required or equivalent experience
• Masters in Data Science or related field preferred
• Any industry accredited Information Security certifications are a plus

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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