Application Support Technical Lead Analyst

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Job Overview

Level 3 Authentications Support Sr Analyst

Job is customer facing and the Analyst will be primarily responsible for interacting with the application clients to understand their business requirement and provide them the proper authentication solution.

- will be reporting to the Global Sec Ops Operations manager, should have the good communication and leadership skills

- Will be responsible for integrating the applications with the authentication products, troubleshooting, documenting, and work with the business in all the phases (Development / Staging / Production)

- Should be a quick learner and independently take care of the task till closure without any hand holding

- Should adopt to the 24 / 7 operational infrastructure support model and extend the help during off hours if needed

- Should be capable of multitasking and work diligently under pressure

MUST have skills

• SME knowledge on the Single Sign On (SSO) products with the web agent configuration experience
• SME knowledge on the LDAP products i.e, ODSEE (Sun One LDAP) and Unbound Directory
• SME knowledge on the SAML federation products for the various use cases like IDP / SP / WS / OAuth. etc
• Should have very good knowledge in the Unix and Red hat Linux operating systems
• Hands on troubleshooting experience with fiddler / IE http header
• Understanding of the network related concepts like DNS / LB / TCP / DMZ. etc

Nice to have Skills

• ITIL / CISSP certification
• compliance and risk management experience
• Strong communication (both writing and verbal) and critical thinking skills

Qualifications:

-               4-5 years of demonstrated information security experience

-               Strong knowledge of software security for web and mobile applications

-               Understanding of Java based application and experience in writing test / use cases

-               Understanding of Software Development LiveCycle’s (SDLC)

-               Self-motivated with the ability to work independently and as a team member with minimal direction

Education Level

- Bachelor of Engineering degree in Computer Science or 4year equivalent degree

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Job Family Group:

Technology

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Job Family:

Applications Support

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Full Time Salary Range:

$125,760.00 - $188,640.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Sep 02, 2025

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