Director, Market Segment Lead - PaaS & Core Trade Asia

Treasury and Trade Solutions (TTS) is a market leading, award-winning provider of cash management, cards and trade, solutions to financial institutions, public sector, and corporate clients around the world. With a global network spanning 90+ countries, we are uniquely qualified to service clients with local and cross-border interests and provide integrated reporting and management.

TTS is a highly innovative organization with a strong digital agenda; new products and services are continuously being developed to meet our clients rapidly evolving treasury requirements and unlock new opportunities for growth.

Trade is part of the Treasury & Trade Solutions (TTS) business of Citi. Trade involves a broad range of funded and unfunded Trade products and solutions including the following businesses: (i) Documentary Services Products (including insurance letters of credit, export and import LCs/guarantees) (ii)Trade and Working Capital Loans (iii) Receivables Finance (iv)Payable Finance and EAF. The Product Management and Product Development functions across the above products work closely with the Trade Architecture and Controls Functions to create and deliver the full suite of solutions to our clients.

At Citi, we are on a mission to transform the Trade business to a more Digital, Straight Through and Scalable model keeping in mind the client requirements, ops user efficiency and future product expansion. We are dedicated towards delivering cutting-edge technology solutions that empower businesses to thrive in a rapidly evolving global trade landscape. We are seeking a visionary and experienced leader to join our team as Director, Market Segment Lead – PaaS & Core Trade Asia.

In this position you will be responsible for developing and leading the strategic roadmap for High Value Corporate Client engagement across the Core Trade Product in Asia. You will also be the Accountable executive for our Platform as a Service (PaaS) offering. You will play a pivotal role in driving revenues in the Asia franchise, providing management and oversight of our PaaS relationship(s), ensuring our solutions meet the needs of our clients while driving innovation, scalability, and operational excellence. This role requires a strategic thinker, technical expertise, strong leadership skills, and a passion for transforming the trade ecosystem through technology.

Key Responsibilities:

High Value Client Segment

• Develop a strategic roadmap for High Value Corporate client engagement across Asian clients and Asian flows as well as capability deployment ensuring that the maximum benefit can be taken from all client opportunities.
• Develop understanding of the key regional differences of the client segments/clients and amend global strategies accordingly.
• Partner with Trade Sales and Client coverage teams to drive the execution of global strategies  associated with these flows.
• Work closely and consistently with trade sales and client coverage teams to maintain Share Of Mind for Core Trade products and to also position the importance of Core Trade to our clients.
• Ensure accountability of the partner groups to pitch Core Trade products with their clients and achieve relevant targets.
• Drive client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status.
• Manage client and competitor market research, develop product innovation roadmap, identify product/capability gaps with Citi’s product offering through feedback from Trade Sales, Client coverage and direct from clients.
• Work directly with Core Trade Product groups (i.e. Network and Manufacturing) to identify the gaps and subsequent solutions and prioritize as needed.
• Drive achievement of segment financial performance, revenue performance, and expense management goals as well any other identified KPI.
• Lead innovation by working with external partners/alliances to develop products and manage ongoing relationships.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practice control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Platform as a Service

• Accountable Executive for the PaaS Solution

- Maintain relationships with PaaS clients

- Oversee delivery of PaaS solution

- Work with partners to drive strategic development and delivery of the optimal PaaS solution

Qualifications:

- Bachelor’s or Master’s degree in Business, Computer Science, Engineering, or a related field. MBA or equivalent business experience is a plus.

- 10+ years of experience in client facing leadership roles.

- Proven track record of Client delivery driving significant revenue growth.

- Strong knowledge of trade finance, supply chain, or logistics domains is highly desirable.

- Exceptional leadership, communication, and stakeholder management skills.

- Ability to navigate complex, fast-paced environments and drive results.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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