Skip to main content
Team members enjoying time outside
Join Our Team

Sr Business Associate - Vendor Mgmt VP

Job Req Id:
25899098
Location(s):
Heredia, Costa Rica
Job Type:
On-Site/Resident
Posted:
Aug. 27, 2025

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Job Overview:
In this role you will provide Vendor Management support in following areas:
  • Global SOW/Contractor Resource Management
  • Global Hardware & S/W Maintenance Renewals
  • Global third party support for high risk tiers (1-3) supplier relationships
  • RFP support

Key functions

(i) consultative analysis of strategic initiatives; (ii) optimizing spend across software, prepaid, and recovery services; (iii) capital planning for hardware and software investments; (iv) software license management and compliance; and (v) analysis of commercial transactions to identify opportunities and mitigate risks.

Additional Requirements:

- Cloud Knowledge necessary

- Public Cloud engineering and Operations Knowledge an advantage

Experience / Qualifications:

    Experience in Global SOW/Contractor Resource Management in order to conduct following tasks:

    • Track and manage SOW Resources/Contractors (Managed, Fixed Price, T&M) renewals, onboarding and potential conversions
    • SOW Renault management
    • Drive potential savings towards productivity during renewals
    • Work with sourcing partners during RFP process

    Experience in Global Hardware + Software Maintenance Renewals in order to conduct following tasks:

    • Hardware/Software Maintenance Renewals
    • Software Renault Management
    • S/W chargebacks
    • Work with sourcing partner during RFP process

    Experience in Global Third Party Management in order to conduct following tasks:

    • Support of the Business Activity Owner (BAO) function
    • Proactively identify and mitigate risks
    • Continuity of Business (CoB)
    • Strategic Vendor Service Reviews: QBR, Global
    • SLA Reports/Monthly Dashboard

    ------------------------------------------------------

    Job Family Group:

    Business Strategy, Management & Administration

    ------------------------------------------------------

    Job Family:

    Business Execution & Administration

    ------------------------------------------------------

    Time Type:

    Full time

    ------------------------------------------------------

    Most Relevant Skills

    Please see the requirements listed above.

    ------------------------------------------------------

    Other Relevant Skills

    For complementary skills, please see above and/or contact the recruiter.

    ------------------------------------------------------

    Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

    If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

    View Citi’s EEO Policy Statement and the Know Your Rights poster.

    A man walks his dog, enjoying a well-earned break from work.

    Global Benefits

    Discover the top benefits offered to our global workforce, designed to support your well-being, growth and work-life balance. Explore a few of the highlights that make working with us rewarding.

    Learn More

    A woman enjoying work-life balance with her family

    Explore More Jobs

    • Group of young professionals in an office setting

      Early Careers Talent Network

      Sign up to receive personalized job matches based on your skills and interests. We'll help you discover opportunities that align with your goals.

      Discover More

    • Four coworkers walking down stairs and talking

      Career Professionals Talent Network

      Sign up to receive tailored job matches based on your skills and experience. Discover opportunities that align with your ambitions.

      Discover More