Skip to main content
Team members enjoying time outside
Join Our Team

Production Operations Automation and Tooling Technical Lead VP

Job Req Id:
25898660
Location(s):
Heredia, Costa Rica
Job Type:
On-Site/Resident
Posted:
Aug. 19, 2025

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Production Operations Automation and Tooling Technical Lead

Job Summary:

We are seeking a highly motivated and experienced technical lead to join our Operations team and spearhead our tooling and automation journey within our Network and Infrastructure Operations functions.  The ideal candidate will possess a strong technical background, a passion for automation, and a proven track record of successfully implementing DevOps practices.  This role will be instrumental in defining the vision and strategy for our automation transformation, driving innovation, and fostering a culture of collaboration and continuous improvement.

Responsibilities:

  • Define and Implement Automation and Tooling Strategy: Develop and implement a comprehensive automation strategy that aligns with our business objectives and drives automation across the software development lifecycle.
  • Tooling Selection and Implementation: Evaluate, select, and implement appropriate automation tools and technologies to support continuous integration, continuous delivery, and infrastructure automation, leveraging existing solutions as appropriate.
  • Automation and Orchestration: Design and implement automation solutions for build, test, deployment, and infrastructure management processes.  Orchestrate complex workflows and deployments using appropriate tools, solutioning for and leveraging the AI capabilities provided by enterprise tools.
  • Monitoring and Logging: Implement robust monitoring and logging solutions with service reliability SLI, SLO and Error Budget in alignment with best practice.
  • Collaboration and Knowledge Sharing: Foster a culture of collaboration and knowledge sharing within the team and across other departments.  Mentor and guide team members on DevOps best practices.
  • Continuous Improvement:  Continuously evaluate and improve automation processes and tools to enhance efficiency, reliability, and performance.

Qualifications:

  • Bachelor's degree in Computer Science or a related field.
  • 5+ years of experience in an operations and automation engineering role.
  • Strong understanding and proven experience of DevOps principles and practices.
  • Experience with a wide range of Automation and DevOps tools (e.g., Jenkins, Git, Docker, Kubernetes, Terraform, Ansible).
  • Strong scripting skills (e.g., Python, Bash).
  • Excellent communication, collaboration and leadership skills.

------------------------------------------------------

Job Family Group:

Technology

------------------------------------------------------

Job Family:

Infrastructure

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

A man walks his dog, enjoying a well-earned break from work.

Global Benefits

Discover the top benefits offered to our global workforce, designed to support your well-being, growth and work-life balance. Explore a few of the highlights that make working with us rewarding.

Learn More

A woman enjoying work-life balance with her family

Explore More Jobs

  • Group of young professionals in an office setting

    Early Careers Talent Network

    Sign up to receive personalized job matches based on your skills and interests. We'll help you discover opportunities that align with your goals.

    Discover More

  • Four coworkers walking down stairs and talking

    Career Professionals Talent Network

    Sign up to receive tailored job matches based on your skills and experience. Discover opportunities that align with your ambitions.

    Discover More