IT Operational Risk Officer - C13 - HEREDIA

The Technology Controls organization executes on strategy to deliver an effective risk and controls environment for Citi’s Technology Chief Operating Office (Tech COO).  This function encompasses risk identification and mitigation, control management, issue management, audit coordination, regulatory compliance and compliance with Citi standards.

This position reports into the Product Control Lead for Tech COO and will play a critical role in ensuring the safety and soundness of controls environment for the Tech COO organization.The individual in is this role will interact with Product Control Teams, Internal Audit, and 2nd Line of Defense and Tech COO Leadership supporting MCA, audits, 2nd Line reviews, risk identification, issue remediation and regulatory change management.

Responsibilities include but are not limited to:

·Support of the risk identification and risk mitigation programs for Tech COO top, material, growing and emerging risks.

• Partner with Tech COO leads on issue management, quality assurance, corrective plan development and remediation tracking
• Support of Tech COO 2LOD and 3LOD audits / reviews
• Support of the Tech COO MCA, ensuring controls are properly defined, executed and monitored
• Support of the Tech COO regulatory change management process – ensuring regulations are assessed for compliance, mapped to controls as applicable, with corrective action plans developed for gaps
• EUC governance to ensure effective management and compliance with Consent Order commitments
• Monitoring of Tech COO compliance requirements – monitoring Key Indicators
• Support of timely and effective management reporting to ensure awareness of current risks, program progress and key events

Qualifications:

• 6+ years of experience supporting technology and risk and controls functions
• Strong understanding of the Citi regulatory and risk management environment
• Strong understanding of Managers Control Assessment processes
• Excellent communication, presentation, people management, time management and analytical skills.
• Self-starter, able to work in a dynamic and fast paced environment where meeting time-sensitive deadlines are essential.
• ·Comfortable in front of senior management.
• ·Proficiency with MS Office Suite.

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Education:

• Bachelor’s/University degree, Master’s degree preferred

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