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ICG Know Your Client Post Execution Quality Reviewer

Job Req Id:
26943064
Location(s):
Heredia, Provincia de Heredia, Costa Rica
Job Type:
On-Site/Resident
Posted:
Mar. 06, 2026

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Job Overview

The Post Execution Quality Reviewer (PEQR) will be part of the ICG KYC Post Execution Quality review Team unit. The unit is tasked with conducting quality control reviews across Corporate and

Investment Bank, Direct Custody & clearing and Investor services client population. Responsibility includes reviewing approved KYC records and measuring correctness, completeness & consistency of

these records. The program engages stakeholders and provides formalized defect reporting and feedback on a monthly basis to senior management/stakeholders involved in the KYC Record

process. The objective is to improve the quality of the KYC Records.

Responsibilities:

· Conduct end to end post approval reviews of KYC Records (All client types)

· Report deficiencies on a timely basis.

· Act as primary point of contact for assigned region

· Engage with Stakeholders/Senior management and ensure timely PEQR feedback loop

· Conduct root cause analysis by identifying & analyzing areas of common defect/issues/themes

· Assist or Lead continuous improvement plan and track implementation and success of initiatives

· Achieve operational goals set, and deliver against agreed targets in terms of quality and productivity

· Provide updates at regular meetings with KYC Operations, RCT, Compliance, etc.

· Manage remediation projects / initiatives and report on progress as required

· Assist/Lead departmental projects / initiatives as requested

Qualifications and Education:

Required:

Bachelors Degree with at least 5-7 years of relevant KYC/AML experience (i.e. Quality Assurance, Client Onboarding, Compliance, Audit and Regulatory)

Preferred:

· Compliance, Audit and Regulatory experience desirable

· Strong Operations experience desirable

· Global experience would be beneficia

- AML/KYC Certifications like ACAMS

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

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Job Family Group:

Operations - Services

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Job Family:

Business KYC

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Time Type:

Full time

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Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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