Finance Quality Assurance Testing and Validation – Governance, Risk and Controls Senior Officer, SVP

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Job Overview

The Finance Quality Assurance Testing and Validation (QATV) function within the Finance Chief Operating Office (COO) organization is responsible for providing an independent assessment of key regulatory and management reports for completeness, accuracy and conformance to regulatory requirements and adherence with relevant policies, standards, and procedures with the aim of identifying non-adherence and continuous improvement opportunities.  The Finance Solutions Senior Lead Analyst (SVP) will join QATV’s Governance, Risk and Controls team to manage operational governance and oversight; issue management and closure; ensure compliance with Citi Policies, Standards and Procedures; and support QATV initiatives and objectives.

The Role and Candidate:

The QATV Governance, Risk and Control function serves as the first line of defense working in collaboration with QATV’s Senior Leadership Team (SLT) to proactively manage risks across all business operations.  This involves identifying, assessing, and mitigating potential risks through the implementation and monitoring of key controls, manager control assessment (MCA), ensuring compliance with Citi Policies, Standards, and Procedures, and safeguarding the company’s assets and reputation.

The Finance Solutions Senior Lead Analyst (SVP) role requires comprehensive understanding of various functional areas and their interdependencies.  The position demands strong commercial awareness, excellent communication skills for internal and external negotiations and accountability for delivering services across business units.  The candidate will indirectly manage and direct resources in coordination with QATV leadership team.  Key aspects of this role include leading communication and driving collaboration on Internal Audit and Risk engagements; and, establishing an efficient information intake and sharing process.  The role acts as a central interface for governing bodies to ensure complete and accurate flow of information.

Key Responsibilities:

• Establish and oversee the application of business governance frameworks, processes, technology/tools, and operational risk policies to create evergreen solutions that minimize internal process failures, inadequate controls, and emerging risks.
• Manage governance and facilitate execution of Manager Controls Assessment (Risk & Control Self Assessment) policy: MCA Standards & Procedures.
• Coordinate governance and review quality, completeness, and accuracy of the implementation of the Controls Framework (Control Policy, Control Standard, Issue Management Policy, Lessons Learned Policy and Control Inventory).
• Perform design and operating effectiveness assessment of controls to mitigate risk in compliance with Control Standards; including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
• Exercise control on the process to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc.), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Provide governance, guidance and oversight to ensure QATV Procedures, Process Flows, Standard Operating Procedures (SOP) and Desktop Procedures are maintained evergreen and logically interconnected.
• Assist in the management, review/assessment and reporting on the identification of issue root cause, partnering with control and process owners on recommendation of holistic corrective actions and improvements; provide check and challenge to ensure appropriate escalation in accordance with Issue Management (Policy, Standards & Procedures) and Escalation policies.
• Assist in the implementation of standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
• Provide governance and oversight on Issue Management activities including Identification, Evaluation, Remediation, and Closure. Assess Issue remediation, controls sustainability requirements, closure risk and adequacy.  Manage Issue remediation progress and status; and provide check & challenge.
• Audit Readiness
• Coordinate engagement and communication between QATV, IA and Risk. Manage RFI Intake and responses document library.
• Ensure document, governance, procedures and artifacts requirements are clearly articulated for audit readiness.

Qualifications:

• 10+ years of experience in a related role
• Strong technical aptitude and problem-solving capabilities, solution and risk mitigation oriented.
• Specific subject matter expertise with Issue Management, Risk and Controls Assessment, and Development of Processes and Procedures.
• Demonstrated successful experience in business, functional and people management.
• Proven ability to execute concurrently on a portfolio of high-quality deliverables according to strict timetables.
• Demonstrated ability to implement continuous improvement and innovative solution to complex problems.
• Consistently demonstrates clear and concise written and verbal communication.
• Demonstrated ability to remain unbiased in a diverse working environment.
• Effective negotiation skill
• Advanced Excel skills with working knowledge of Power BI a plus.
• Advanced SharePoint Skills with utilizing Lists, Power BI and Forms to facilitate automation a plus.

Education:

Bachelor’s/University degree, Master’s degree preferred.

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Job Family Group:

Finance

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Job Family:

Fin Solutions Dsgn & Implement

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Time Type:

Full time

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Most Relevant Skills

Assessment, Change Management, Communication, Credible Challenge, Management Reporting, Problem Solving, Program Management, Risk Management, Stakeholder Management, Strategic Planning.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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