Cross-disciplinary Controls Intermediate Analyst

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Job Overview

Intermediate Analyst: The Third-Party Risk Oversight Analyst role is intended to support Technology businesses such as, but not limited to, Functions, Finance and Risk Technology.  The team manages an external third-party inventory of more than 400 service relationships and supports Inter-Affiliate Technology service providers.  The focus of this role is to support Global Technology Business Activity Owners (BAO) with Third Party policy compliance by completing control assessments on time, reviewing Service Level agreements, assisting with Audit and Business Outsourcing Proposal (BOP) deliverables when applicable, as well as tracking, trending, and emerging risks reporting. 

Responsibilities: 

• The primary function of this position is the timely and accurate execution of controls/processes assigned. The responsibilities include performance of reconciliation, reporting, and escalation, among others
• Manage communication with and coordination of the support functions within the supported Technology organization
• Proactively review process to identify any deficiencies or control gaps. Raise challenge for processes not aligned with our objectives
• Support the expansion and migration initiatives of new tools and processes
• Perform supplier inventory gatekeeping to ensure that supplier information is accurate and complete, and relationships are appropriately aligned with the Technology organizations supported
• Assist to complete Inherent Risk Questionnaire (IRQ) Assessments with business stakeholders for third party engagements and re-evaluate as required; supplier onboarding, completion of controls, contract reviews for material changes, and contract renewals
• Evaluate current market conditions and noteworthy news impacting the Technology business and provide insight on trends
• Monitor third party performance and SLAs with business stakeholders
• Drive third party optimization and efficiencies and identify process improvements or cost reduction opportunities
• Maintain the inventory list of third-party business relationships and relevant subcontractors, and or applications usage
• Interact with and support Third Party Risk Officers (TPRO) in your organization and other support organizations
• Prepare reports and present high-level metrics to applicable Citi senior management and stakeholders

Qualifications:

• Minimum of 5-8 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Ability to identify, measure, and manage key risks and controls.
• Good knowledge in the development and execution of Third Party Management controls.
• Experience in Jira, implementing sustainable solutions and improving processes.
• Understanding of compliance laws, rules, regulations, and best practices.
• Understanding of Citi’s Policies, Standards, and Procedures in regards to Third Party Risk Management.
• Good analytical skills to evaluate complex risk and control activities and processes.
• Excellent verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
• Problem-solving and decision-making skills.
• Ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word for reporting and presentation creation.

Education: 

Bachelor's/University degree or equivalent experience

It is preference to have the following requirements:

- Familiarity with Aravo third party management platform or One TPM SharePoint site

- Understanding of the MCA program, CART process and /or Cross Border Data Clearance requirements

- General understanding of technology terms, products and processes

Mandatory Requirements:

-- Third Party Management and/or Risk Management experience

-- Trending and analytical reports, pivots, excel tables and PowerPoint

- Fluent English

Soft Skills:

- Good communication

- Communication and interactions with senior leaders

- Proactive and ability to manage multiple tasks at once

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Cross-disciplinary Controls

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Business Acumen, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Escalation Management, Issue Management, Risk Management, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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