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Citi Inclusion Network Program Coordinator

Job Req Id:
25896787
Location(s):
Heredia, Costa Rica, Ciudad De Mexico, Mexico
Job Type:
Hybrid
Posted:
Aug. 11, 2025

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Job Overview

Job Description

We are seeking an enthusiastic and highly organized Program Coordinator to join our team, supporting our Citi Inclusion Network Program. This role is crucial in ensuring the smooth operation, effective communication, and strategic advancement of our global inclusion initiatives. The successful candidate will play a key role in supporting our internal networks, managing program logistics, and contributing to the overall success of the firm’s engagement efforts.

Responsibilities

  • Program Support:Manage daily administrative and operational tasks for the Citi Inclusion Network Program.
  • Inquiry Management: Monitor program inboxes, respond promptly to inquiries, and work with the appropriate team members for resolution.
  • Process advisory: Understand key processes to troubleshoot issues and guide networks in their operations.  
  • Stakeholder Management: Build relationships with key stakeholders across the organization, providing regular updates on program activity.  
  • Project Work: Contribute to strategic projects, including planning and execution.
  • Reporting:Generate reports on program activities, progress, and impact.
  • Network Development: Assist in the launch and ongoing support of new inclusion networks.
  • Risk Management & Governance:Proactively identify potential risks, escalate concerns to relevant stakeholders and ensure networks follow established governance procedures.  
  • Communications: Develop and distribute program communications, updates, and promotional materials.  
  • PowerPoint Slides: Create professional and engaging PowerPoint slides for various internal and external audiences.
  • Presenting:With the support of the Program Manager, deliver internal presentations as required to support the program
  • Vendor Management: Facilitate the onboarding process for new vendors, ensuring all necessary documentation and procedures are followed. 

Qualifications:

  • 2-5 years relevant experience

Education:

  • Bachelor’s/University degree or equivalent experience

Experience

  • Proven experience in a coordination or administrative role, preferably within a large, global organization.

  • Demonstrated ability to manage multiple competing tasks and prioritize effectively.

  • Fluency in English (essential), with excellent written and verbal communication skills and the ability to tailor messages to different audiences.

  • Proactive approach to problem-solving and a strong sense of ownership.

  • Strong attention to detail.

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

  • Ability to work independently as well as collaboratively within a team.

  • Ability to build strong working relationships across a broad range of countries, seniority and departments.  

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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