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Cash & Collateral Management Analyst - C11 - HEREDIA

Job Req Id:
25895054
Location(s):
Heredia, Costa Rica
Job Type:
Hybrid
Posted:
Aug. 10, 2025

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Job Overview

The Cash & Collateral Management Intermediate Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

  • Supports Cash Management Operations global team and managers in creating a strong team to define, perform and control Cash Management Operations processes regionally and globally.
  • Is responsible for the efficient and proper utilization of cash & collateral throughout the firm, and its subsidiaries at Central Banks, Agent Banks and other FMIs, on both a domestic and international basis, including timely settlement of all payment obligations.
  • Is responsible for effective predicting, forecasting and reporting to Treasury processes
  • Works on funding process, will analyse cash flow, use of cash capital and collateral, transfers of funds (intra-company and with outside parties), bank account usage
  • Establish controls for all cash & collateral movements and cash usage and coordinate activities with control functions and audits
  • Play a significant role in developing data processing, liquidity management and funding systems used at Cash Management Operations
  • Monitor portfolios and associated exposures to ensure sufficient collateral is timely pledged effectively and in accordance with needs and rules.
  • Monitor account balances and payment flows
  • Integrates a solid understanding of industry and business standards and practices of cash and collateral processes
  • Applies professional judgment, analytical thinking and knowledge of data analysis tools and methodologies to make recommendations to senior management to support process improvement
  • Deals with most collateral related problems independently and has some latitude to resolve complex issues
  • Day-to-day focus is on resolution of complex collateral issues, where expertise is required to interpret against policies, guidelines or processes
  • Applies judgment when interpreting data, preparing reports, and presents findings to management
  • Makes resolution recommendations based on identified trends and facts
  • Designs and analyses complex reports often related, but not limited to Cash Management processes to satisfy management requirements and support/control activities
  • Participates in, and supports the implementation of, projects as assigned, applies project management skills to support initiatives
  • Interprets data and makes recommendations for the launch of new products/ services and upgraded platforms that supports collateral and margin functions
  • Demonstrates a strong understanding of the collateral and margining processes to identify policy gaps and formulate policies to support the streamlining of related work processes
  • Minimizes risk to the bank through a solid understanding of procedural requirements - provides solutions to reduce errors, and to adhere to audit and control policies
  • Timely management, escalation and resolution of all requests/inquiries/issues/errors
  • Applies a solid understanding of how the team and area integrate with others (middle office, settlements, control, etc.) in accomplishing the objectives of the sub-unit, and the wider Operations group
  • Provides informal guidance and/or on-the-job-training to new team members
  • Utilizes advanced communication, interpersonal and diplomacy skills to interact with colleagues, management and internal/external clients, in order to exchange potentially complex/sensitive information in a concise and logical way, while being sensitive to audience diversity.
  • Has direct interaction with external customers to disseminate or explain information
  • Individuals at this level usually have full ownership for one or more processes, reports, procedures or products, and may also be considered analytical or procedural experts, representing a unit or team on cross-functional processes or project
  • deliverables at a broader level.
  • Performs other duties and functions as assigned
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • Manage all kind of incidents (e.g. system outages, industry issues, cyber attacks, etc) and ensuring minimum impact on the firm and its clients. This might also include a requirement to work in outside normal working hour and in overtime
  • Complete all tasks – having connection with the organization’s activity but not detailed in the JD
  • Supports roll-out and implementation of global best-practices, in particular knowledge transfer of existing processes to other markets

Qualifications, Knowledge & Experience

  • 2-5 years of experience in Banking/Treasury area
  • Individuals who are emerging as an expert in a specific skill set, business area or product but who remain focused primarily on daily execution Intermediary knowledge of Treasury Funding and Banking Operations
  • Bachelor’s/University degree, Master’s degree preferred


Skills & Competences:

  • Excellent spoken and written English (bilingual)
  • An understanding of concept of  Corporate Treasury, Markets Treasury and Operations The candidate is expected to be dynamic, flexible and a quick learner as the business requires candidates to be able to learn and perform multiple functions parallel
  • Strong PC skills in Excel, Word and Outlook. Training will be provided on other systems used within this position
  • A desire to learn
  • Precision, keen attention to details
  • Strong interpersonal skills
  • Good communication and organizational skills
  • Willingness to work on local Bank Holiday days when managing regional/global processes
  • Ability to support occasional weekend works if required for testing
  • Organized approach
  • Positive and pro-active attitude
  • Goal oriented and self driven

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash and Collateral Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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